Whintah Hines

• Hours Worked per week-40
• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Changed bed linens and towels, tidied up rooms.
• Maintained a clean linen closet by folding sheets neatly on shelves.
• Responded to requests from guests regarding housekeeping needs.

• Hours worked per week-35
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data
• Answered multi-line phone system and enthusiastically greeted callers
• Maintained daily report documents, memos and invoices
• Scheduled appointments and conducted follow-up calls to clients
• Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person.
• Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met.
• Takes complete and accurate information from patients/callers, prioritizing and facilitating communication of information to providers.
• Follow HIPPAA guidelines, always maintains patient's confidentiality whether by phone, discussion with providers or distribution of patient information by email, fax, ECT.
• Prepares schedules, medical records and other documents in accordance with quality standards. Prepares and mails out medical records to Insurance companies and patients as requested. Retrieves charts from storage.

Greeting the patients, checking them in for their appointment, collecting co-pays, verifying insurance and demographic information, registering patients, scheduling appointments, taking telephone messages, pulling, and filing medical records and using new electronic systems. Also responsible for reconciling their cash drawer daily.

• Hours worked per week- 25
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives
• Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders
• Transported individuals to events and activities, medical appointments, and shopping trips
• Lifting heavy duty equipment/ wheelchair
• Worked with paralyzed and/or non verbal clients
• Maintained clean space/ environment for clients

• Hours worked per week-40
• Helped patients effectively manage routine bathing, grooming, and other hygiene needs
• Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels
• Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times
• Engaged in heavy duty lifting/ wheelchair