Whitley Thompson
Shelbyville,Tennessee
Overview
13
13
years of professional experience
Work History
Production Operator
General Mills
Murfreesboro, TN
02.2023 - 05.2024
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
Merchandiser
Ajax Turner
09.2021 - 01.2022
- Organized and displayed products in a safe and timely manner to all customers, following an assigned daily route
- Repetitively lifted 40-50 pounds throughout the day
- Followed instructions of Sales Reps to rotate all products, stock shelves, report out of stocks, organize back stock, and relocate products as directed
- Developed a working knowledge of the company's portfolio
- Maintained published product freshness standards in assigned retail accounts by monitoring and rotating stock.
FedEx Delivery Driver
Hope Transport
11.2020 - 06.2021
- Safely transported deliveries and navigated the assigned delivery route
- Loaded and unloaded packages and delivered them to the appropriate recipient
- Completed and submitted paperwork related to each delivery and when required, obtained a signature from the recipient
- Maintained accurate inventory of packages and materials
- Collected on unpaid orders and shipments
- Inspected and monitored delivery vehicle.
Online Order Filler
Walmart
06.2020 - 11.2020
- Answered customer questions
- Assisted customers in finding the products on their shopping lists
- Shopped for customers and filled their online orders
- Dispensed orders to customers and engaged them in conversation throughout the dispensing process
- Assisted fellow associates as needed throughout the store
- Maintained a clean and safe work environment.
Payment Plan Account Representative
State Farm
09.2019 - 03.2020
- Worked as a liaison between State Farm agent offices, policyholders and departments to determine customer needs and resolve account issues
- Researched and analyzed billing notices, verbally or in writing
- Demonstrated a working knowledge of processes, policy types, standards, and codes as it relates to billing
- Used judgment, reasoning, and critical thinking to assist customers
Company Supply Specialist
The United States Army
10.2011 - 09.2019
- Supervised and maintained 3.5 million dollars of Army supplies and equipment
- Received, inspected, inventoried, loaded and unloaded, stored, issued, and delivered all supplies and equipment to the company
- Safely secured and controlled weapons and ammunition in security areas.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
Education
High School Diploma -
Shelbyville Central High School
Shelbyville, TN05.2007
Skills
- Strong organizational skills
- Active listener
- Effective Communicator
- Problem-solver
References
References available upon request
Timeline
Production Operator
General Mills
02.2023 - 05.2024
Merchandiser
Ajax Turner
09.2021 - 01.2022
FedEx Delivery Driver
Hope Transport
11.2020 - 06.2021
Online Order Filler
Walmart
06.2020 - 11.2020
Payment Plan Account Representative
State Farm
09.2019 - 03.2020
Company Supply Specialist
The United States Army
10.2011 - 09.2019
High School Diploma -
Shelbyville Central High School