WHITMAN CONNERS
St. Petersburg
Summary
Developed critical operational skills in fast-paced environment, excelling in multitasking and process improvement. Proven ability to manage complex schedules and coordinate resources efficiently. Seeking to transition into new field, leveraging these transferable skills to drive success and innovation.
Overview
3
3
years of professional experience
Work History
Account Executive
Longship
St. Petersburg, Florida
09.2025 - Current
- Deliver full-cycle customer service from contract to delivery, resulting in high customer satisfaction and repeat business.
- Manage multiple shipments, customer requests, and carrier communications simultaneously while maintaining accuracy and urgency in a fast-paced environment.
- Built and have maintained a strong book of business by consistently developing new customer relationships through high-volume phone and email outreach.
- Adapted quickly to additional responsibilities and miscellaneous operational tasks, supporting smooth business operations and team efficiency.
- Secured reliable carrier partnerships by sourcing and coordinating with trucking companies to ensure efficient, cost-effective transportation solutions.
- A third-party logistics company (3PL).
Marketing and Demand Generation Intern
Global Payments (Heartland)
Rochester, New York
06.2023 - 06.2025
- Conducted comprehensive contact research, significantly enhancing the accuracy of databases and expanding company pipelines.
- Developed and launched new content offers, including templates, infographics, ebooks, driving engagement and value.
- Authored and refined articles for the Connections blog, increasing readership and content quality.
- Supported marketing campaigns and initiatives for diverse School Solutions product lines, contributing to increased market presence.
- Managed marketing email communications, ensuring timely delivery of campaigns and promotional content; responded promptly to customer inquiries, provided accurate information and maintained a high standard of service.
- Global payment solutions service provider.
Education
Master of Science - Applied AI and Business Analytics
Quinnipiac University
05-2027
Bachelor of Science - Business Administration
University at Buffalo, The State University of New York
05-2024
Skills
- All Microsoft Software
- Tableau
- Python
- JavaScript
- HTML
- Google Collab
- Salesforce
- Hubspot
Timeline
Account Executive
Longship
09.2025 - Current
Marketing and Demand Generation Intern
Global Payments (Heartland)
06.2023 - 06.2025
Bachelor of Science - Business Administration
University at Buffalo, The State University of New York
Master of Science - Applied AI and Business Analytics
Quinnipiac University