Customer Service Representative
Whitnee Miller
Cargill
Tekamah,NE
Summary
Qualified Receiving Specialist with solid background in managing incoming shipments and inventory processes. Proven ability to ensure accurate receipt of goods and maintain organized records. Demonstrated effective communication skills and attention to detail in fast-paced environments.
19
years of professional experience
Work History
Corn Receiving Specialist
8 Years 4 Months- Coordinated receipt of incoming shipments, ensuring accuracy and compliance with quality standards.
- Conducted regular audits of received goods, identifying issues and collaborating with suppliers for resolutions.
- Implemented inventory control measures to optimize storage space and reduce discrepancies.
- Trained new team members on receiving procedures and safety protocols to enhance operational efficiency.
- Developed training materials for standard operating procedures, enhancing onboarding effectiveness for new hires.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Bartender/Restaurant Waitress
5 Years 4 Months- Managed bar inventory, ensuring availability of high-demand products while minimizing waste.
- Crafted innovative cocktails and beverages, enhancing guest satisfaction and dining experience.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Provided exceptional customer service, resolving issues promptly to maintain positive guest relations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Corn Grader
1 Year 1 Month- Ensured compliance with quality control measures, maintaining high accuracy in grading results.
- Collaborated with technical staff to optimize grading processes and improve turnaround times.
- Trained new graders on procedures, enhancing team efficiency and consistency in sample evaluations.
- Evaluated and graded laboratory samples according to established protocols and standards.
Proof Reader/Inside Sales Representative
6 Years 4 Months- Reviewed articles and newspaper pieces for publication accuracy and adherence to guidelines.
- Calculated advertising percentages to ensure accurate representation in publications.
- Managed outside sales reps' ads by entering them, answering customer questions, and sourcing images.
- Assisted customers in selecting packages tailored to their budget and requirements.
Bartender/Waitress/Cook
1 Year 6 Months- Served drinks and food to enhance customer experience.
- Prepared food, took orders, and cleaned up to maintain a welcoming environment.
- Made drinks and prepared bar to ensure prompt service for customers.
- Meal prepped and cooked food for customers.
- Operated cash register and processed payments accurately in a busy environment.
Dietary Aide
7 Months- Prepared meals tailored to special dietary needs of residents.
- Maintained cleanliness of meal prep area before and after food preparation.
- Prepared customized drinks for each resident's preferences.
Education
High School Diploma
No Degree - Biology Major
Got scholarship to play softball and decided to pursue college without athletics instead so I transferred after freshman year.
No Degree - Biology
Took general education classes & lots of science classes. Had to drop out due to getting pregnant with my son to become a single mom.
Skills
Detail-oriented
Data entry
Attention to detail
Inventory management
Critical thinking
Collaboration
Inventory control
Customer relations
Teamwork
Collaboration
Quality control
Problem-solving abilities
Interests
Enjoy participating in walking for overall physical and mental well-being.
Documenting and sharing travel experiences.
Gardening
Baking
Cooking
Participating in local clean-up initiatives.
Music
Getting involved in local advocacy groups to promote positive change in the community.
Outdoor Recreation
Watching Movies and TV Shows
Timeline
Bartender/Restaurant Waitress
Way North Restaurant & Lounge
05.2018 - 09.2023
Corn Receiving Specialist
Cargill
02.2018 - 06.2026
Corn Grader
Eurofins Scientific
01.2017 - 02.2018
Proof Reader/Inside Sales Representative
Midwest Messenger
05.2009 - 09.2015
Bartender/Waitress/Cook
Keiffer’s Bar & Grille
11.2007 - 05.2009
Dietary Aide
Golden Living Center
11.2007 - 06.2008
Wayne State College
No Degree from Biology
Tekamah-Herman High School
High School Diploma
Dana College
No Degree from Biology Major