Summary
Work History
Education
Skills
Timeline
Generic

Whitnee Swanson

Jefferson

Summary

Dynamic and compassionate professional with extensive experience in caregiving and office management at Jerry Berry’s Electric Inc. Proven ability to enhance client satisfaction through effective communication and tailored care plans. Skilled in time management and organizational tasks, ensuring efficient operations and high-quality service delivery.

Work History

Caregiver

Self
  • Provided compassionate personal care and assistance to clients in daily living activities.
  • Developed tailored care plans based on individual client needs and preferences.
  • Maintained a safe and sanitary environment through regular cleaning and organization.
  • Communicated effectively with clients, families, and healthcare professionals regarding care progress.

Dispatch Assistant

Texas Forest Service
  • Coordinated dispatch operations to ensure timely response for emergency incidents.
  • Assisted in tracking and managing resource allocation for firefighting efforts.
  • Supported communication between field teams and command center during active incidents.
  • Monitored equipment readiness and reported maintenance needs promptly.

Housekeeper

Capstone-Jefferson
2022 - 2023
  • Maintained cleanliness and sanitation standards in guest rooms and common areas.
  • Conducted thorough inspections to ensure quality and adherence to policies.
  • Collaborated with team members to optimize cleaning schedules and workflows.

Waitress

The Hamburger Store
2018 - 2019
  • Provided excellent customer service by promptly addressing guest inquiries and concerns.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in training new staff on restaurant procedures and service standards.

Waitress Supervisor

Big Pines Lodge
2018 - 2018
  • Supervised waitstaff to ensure high-quality service and guest satisfaction.
  • Trained new employees on restaurant operations and customer service protocols.
  • Managed scheduling and shift assignments for optimal staffing levels.
  • Conducted regular performance evaluations to enhance team efficiency and morale.

Office Manager

Jerry Berry’s Electric Inc.
2011 - 2017
  • Coordinated office operations to enhance efficiency and support staff needs.
  • Managed scheduling and calendar for executive team, ensuring optimal time management.
  • Oversaw inventory management, streamlining supply ordering processes to reduce costs.
  • Developed and implemented filing system to improve document retrieval speed and accuracy.
  • Quickbooks, Microsoft Office, Microsoft Excel
  • Bid Jobs, work orders
  • Accounts payable & accounts receivable
  • Answering phone
  • Adding machine, typing
  • Account statements
  • Product orders
  • Special orders
  • Floor sales

Cashier Manager

Dairy Queen
2012 - 2013
  • Supervised cash handling procedures to ensure accuracy and compliance with company policies.
  • Trained staff on register operations, customer service standards, and effective sales techniques.
  • Managed daily cash reconciliations, identifying discrepancies and implementing corrective actions.
  • Developed schedules to optimize staffing levels during peak hours for improved service efficiency.
  • Cook
  • Opening shift
  • Phone orders
  • Supply orders
  • End of shift paperwork

Education

Pharmacy

Penn Foster Career School
Scranton, PA

High School Diploma -

Jefferson High School
Jefferson, TX

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Task delegation
  • Complaint handling
  • Order accuracy
  • Sales promotion
  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Phone answering
  • Typing/adding machine
  • Friendly & respectful
  • Money handling

Timeline

Caregiver

Self

Dispatch Assistant

Texas Forest Service

Housekeeper

Capstone-Jefferson
2022 - 2023

Waitress

The Hamburger Store
2018 - 2019

Waitress Supervisor

Big Pines Lodge
2018 - 2018

Office Manager

Jerry Berry’s Electric Inc.
2011 - 2017

Cashier Manager

Dairy Queen
2012 - 2013

Pharmacy

Penn Foster Career School

High School Diploma -

Jefferson High School

Similar Profiles

CREATE PROFILE
Whitnee Swanson