Whitney Baker
Cambridge,Ohio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Environmental Services Supervisor
Certus Healthcare
New Concord, OH
04.2024 - 10.2024
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Increased staff productivity through effective scheduling, performance evaluations, and continuous feedback.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
Bank Teller
WoodForest National Bank
CAMBRIDGE, Ohio
12.2022 - 03.2024
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Responded and assisted customers with account inquiries and updates.
- Explained bank services, financial products and applicable fees to customers.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Cashier
Bellstores
CAMBRIDGE, Ohio
03.2019 - 08.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Housekeeper
Holiday Inn Express Hotel Suites
CAMBRIDGE, Ohio
06.2015 - 02.2019
- Returned rooms to occupant-ready status to satisfy future guests.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Communicated with customers about requests for additional supplies or cleaning services.
- Checked inventory for required supplies and made lists for needed cleaning products.
Education
High School Diploma -
Mid-East Career Center
Buffalo, OH05.2015
Skills
- Money Handling
- Customer Relationship Development
- Customer Service
- Active Listening
- Creative Problem Solving
- Multi-Task Management
Timeline
Environmental Services Supervisor
Certus Healthcare
04.2024 - 10.2024
Bank Teller
WoodForest National Bank
12.2022 - 03.2024
Cashier
Bellstores
03.2019 - 08.2022
Housekeeper
Holiday Inn Express Hotel Suites
06.2015 - 02.2019
High School Diploma -
Mid-East Career Center