WHITNEY BENT
Frisco
Summary
Results-driven leader with a proven track record of maximizing productivity and ensuring efficient task execution. Specialized in strategic planning and team leadership, with a focus on operational improvements. Effective communicator and problem-solver, dedicated to executing business strategies and enhancing team outcomes.
Overview
13
13
years of professional experience
Work History
Lead Consultant
Salesops Simplified
Dallas
05.2025 - Current
- Lead cross-functional teams to improve sales processes and customer engagement strategies.
- Analyze sales data to identify trends, and recommend strategic improvements.
- Collaborate with clients to understand their needs, and tailor solutions accordingly.
- Manage project timelines and ensure deliverables meet client requirements consistently.
- Identify issues requiring improvement, and set processes in place to remedy concerns.
- Lead meetings with internal teams and external partners as needed.
Community Sales Manager
Castlerock Communities
Dallas
05.2023 - Current
- Sold over $27M in gross sales to date (base price, pre-upgrades), with the highest gross margins in DFW.
- Coordinate promotional events to increase brand visibility and customer interaction.
- Conduct market research to identify community needs and preferences.
- Analyze customer feedback to refine product offerings and improve services.
- Collaborate with marketing teams to create targeted campaigns for local audiences.
- Communicate with builders and engineers about how to sell new houses.
- Manage customer inquiries promptly via phone or email; resolved complaints efficiently and effectively.
- Resolve customer complaints regarding sales and service.
Market Manager Trainee
Drees Custom Homes
Dallas
02.2023 - 04.2023
- Built strong relationships with top customers and prospects and generated robust sales pipeline.
- Conducted market research to understand customer needs, preferences, and buying behaviors.
- Built customer confidence by actively listening to concerns and giving appropriate feedback.
Senior Manager, Global Sales Operations
Motorola Solutions
Dallas
10.2022 - 01.2023
- Managed crisis situations, implementing contingency plans to minimize impact on operations.
- Implemented new technologies such as ERP systems or CRM tools to streamline business processes.
- Coordinated with IT department to implement new technologies and systems enhancements.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Implemented process improvements to increase operational efficiency and reduce costs.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Created detailed reports on project progress for senior management review.
- Led cross-functional teams to achieve project milestones, ensuring collaboration and efficiency.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Channel Operations Manager, Global
Motorola Solutions
Dallas
01.2020 - 09.2022
- Managed channel operations for accounts valuing $30K to $10M+ annually, to enhance sales productivity.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Coordinated and directed activities of businesses or departments concerning product and order management, training, and sales.
- Managed cross-functional teams to ensure successful project execution and collaboration.
- Developed operational strategies aligning with company goals and market demands.
- Built and managed strong operational teams to meet process and production demands.
Partner Program Manager, Global
Motorola Solutions
Dallas
01.2018 - 12.2020
- Guided the strategic planning and goal-setting process for programs, aligning initiatives with organizational vision and priorities.
- Led cross-functional teams in the successful delivery of program milestones, ensuring alignment with organizational goals and objectives.
- Developed a comprehensive strategy for managing partner accounts in order to maximize profits and minimize expenses.
- Cultivated long-term relationships with existing clients through consistent communication efforts .
- Negotiated contracts between partners or vendors in order to obtain favorable terms for the company.
- Created promotional campaigns to increase brand and program awareness.
- Developed training materials for staff members in order to improve program adoption and engagement.
- Ensured compliance with regulatory requirements and industry standards throughout the program lifecycle.
Regional Marketing Manager, North America
Avigilon
Dallas
01.2017 - 12.2017
Partner Marketing Specialist, Global
Motorola Solutions
Dallas
07.2015 - 12.2016
Digital Marketing Lead
Allstate
Northbrook
02.2014 - 04.2015
Marketing Specialist
CBRE
Bannockburn
08.2012 - 02.2014
Education
Bachelor of Arts - Business Administration
Grand Valley State University
Grand Rapids, MI01.2012
Skills
- Project management and coordination
- Cross-functional leadership
- Client relationship management
- Operational efficiency
- Sales process and systems optimization
- Customer engagement and support
- Problem solving and analysis
- Influencing and negotiation skills
- Business systems proficiency
- Onboarding and training programs
- Business development initiatives
- KPI tracking and analysis
- Recruitment and hiring processes
- Contract negotiation and development
- Google Workspace proficiency
- Microsoft Office applications expertise
- Public speaking and presentation skills
Accomplishments
- Contributed to operational integration of multi-million dollar acquisitions specializing in cloud services and recurring revenue.
- Drive improvement of partner onboarding, enablement, and management processes, doubling number of contracted channel partners and decreasing turnaround time by more than 50% when setting up a new reseller account.
- Contributed to strategy, design, and data mapping for launch of e-commerce and portal platform to improve channel efficiency.
- Recipient of Impartner Elevate Award for innovation in CPQ functionality and channel growth for unique PRM solution.
- Launched new loyalty program based on market insights that generated a 10% increase in new partners in first year.
- Launched first-ever, partner SPIFF program, generating $15M in sales and 500 active users in four months.
Timeline
Lead Consultant
Salesops Simplified
05.2025 - Current
Community Sales Manager
Castlerock Communities
05.2023 - Current
Market Manager Trainee
Drees Custom Homes
02.2023 - 04.2023
Senior Manager, Global Sales Operations
Motorola Solutions
10.2022 - 01.2023
Channel Operations Manager, Global
Motorola Solutions
01.2020 - 09.2022
Partner Program Manager, Global
Motorola Solutions
01.2018 - 12.2020
Regional Marketing Manager, North America
Avigilon
01.2017 - 12.2017
Partner Marketing Specialist, Global
Motorola Solutions
07.2015 - 12.2016
Digital Marketing Lead
Allstate
02.2014 - 04.2015
Marketing Specialist
CBRE
08.2012 - 02.2014
Bachelor of Arts - Business Administration
Grand Valley State University