Whitney Bolser
Hamilton,OH
Summary
Adept Master Level Hairstylist and educator with a proven track record at Lunatic Fringe Salon and Paul Mitchell The School, enhancing client satisfaction and mentoring future industry professionals. Excels in customer education and advanced communication, fostering strong relationships and driving business growth through innovative styling and effective team leadership.
Overview
14
14
years of professional experience
Work History
Master Level Hairstylist
Lunatic Fringe Salon
01.2011 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Resolved guest complaints about service or style.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Learning Leader
Paul Mitchell The School
07.2011 - 09.2015
- Led students through lessons both in practical, interactive student salon modules and lecture-style theoretical sessions, supporting institutional plans and preparing for certification exams.
- Kept implements and equipment in working order, maintaining cleanliness and health of work area and salon.
- Motivated students to overcome hesitation, demonstrating sensitivity and supporting personal growth through targeted exercises and lessons.
- Mentored and supported students, encouraging individual progress in both theoretical and practical learning modules and preparing for productive industry careers.
- Supervised and monitored students' use of tools and equipment.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
- Identified program successes and failures based on student assessments and course reviews.
Education
Ohio Cosmetology License - Cosmetology
Paul MItchell The School - Cincinnati
Cincinnati, OH11.2010
Skills
- Customer Education
- Strong leader
- Trend expert
- Hair maintenance expert
- Customer Consultation
- Schedule Management
- Relationship building and management
- Business Management
- Appointment Scheduling
- Advanced communication skills
Timeline
Learning Leader
Paul Mitchell The School
07.2011 - 09.2015
Master Level Hairstylist
Lunatic Fringe Salon
01.2011 - Current
Ohio Cosmetology License - Cosmetology
Paul MItchell The School - Cincinnati
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