Whitney Brewer
St Louis,MO
Summary
Professional Summary I am looking forward to working in Medical Assisting. I've worked around children with special needs and elderly patients. I love going beyond and above for others. I'm a dependable, reliable, and cooperative with coworkers as well as driven to succeed. I am a detailed and organized individual with a true desire to help people. I'd like to thank you for your time and consideration for reading my resume. i look forward to interviewing at your earliest convinced. Sincerely, Whitney Brewer
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
SSM Health St. Mary's Hospital
St Louis, MO
10.2024 - Current
- Administered patient assessments and collected medical histories to ensure accurate information for healthcare providers.
- Assisted in scheduling appointments, improving patient flow and reducing wait times.
- Managed electronic health records, ensuring data integrity and compliance with privacy regulations.
- Educated patients on treatment plans and medication instructions to enhance understanding and adherence.
- Collaborated with healthcare team to develop streamlined processes for efficient patient care delivery.
- Trained new staff on administrative procedures and operational best practices to improve team performance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Manager
Guys with the Fries
St Louis, MO
11.2022 - 06.2024
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Trained employees on additional job positions to maintain coverage of roles.
Nurse Assistant
Avalon Memory Care
St Louis, MO
02.2021 - 05.2022
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Answered call lights promptly and responded to requests from patients in a timely manner.
Sales Associate
CarShield
City of Saint Peters, MO
10.2019 - 01.2021
- Greeted customers and provided exceptional customer service.
- Answered calls that come in from customers.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Diploma - Medical Assisting
Midwest Institute
Earth City, MO09.2024
High School Diploma -
Summer High
St Louis, MO05.2008
Skills
- Business Development
- Financial Management
- Workforce Management
- Marketing
- Staff Development
- Performance Management
- Sales Management
- Team Leadership
- Sales Techniques
- Staff Training and Development
- Time Management
- Complex Problem-Solving
- Injections
- Sutures
- Phlebotomy
- CPR
- Front desk/making appointment
Certification
- Food safe serve
- CPR/First Aid
- Covid vaccinated
LANGUAGES
English: Professional
Timeline
Medical Assistant
SSM Health St. Mary's Hospital
10.2024 - Current
Manager
Guys with the Fries
11.2022 - 06.2024
Nurse Assistant
Avalon Memory Care
02.2021 - 05.2022
Sales Associate
CarShield
10.2019 - 01.2021
Diploma - Medical Assisting
Midwest Institute
High School Diploma -
Summer High