Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Whitney Collins

Crandon,WI

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

35
years of professional experience

Work History

Self Employed Services

Cakes Baker
07.1990 - 02.2024

Job overview

Bake and decorate specialty custom cakes.

Robert McRoy, Duck"s Bar

Supervisor ,part Owner
05.1989 - 06.2020

Job overview

  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Observed packing operations to verify conformance to specifications.
  • Gathered, organized and input information into digital database.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Maintain clean kitchen and bar.
  • Traim employese how to cook bartemd, waitress. With high speeds, be produvtive and have great customer skills
  • Food prep. Sanitation. & menu planning and preparation.

Sandy Brunk

Sales Associate
03.2019 - 02.2020

Job overview

  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Stocked shelves and coolers.

Northwoods Comstruction
Crandon, WI

Drywall Finishing
03.2013 - 12.2016

Job overview

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Filled joints with joint compound using trowels, knives and other specialized tools.
  • Applied texture to surfaces using hand-trowel techniques or sprayed texture materials.
  • Sanded rough spots on the wall surface for a smooth finish.
  • Repaired existing drywall damages due to water leakage or structural damage.

Connies Corner Liquor

Sales Associate
02.1993 - 02.1995

Job overview

Stock coolers and shelves

Cash register

Closing

Deposit money in bank

Education

Crandon High School
Crandon, WI

High School Diploma
06-1993

University Overview

Skills

  • Multi tasking fast paced environmemts
  • Food safety
  • Stock management
  • Customer Acquisition
  • Cash Handling
  • Opening and closing procedures
  • Customer Service
  • Organizational Skills
  • Good Telephone Etiquette

Timeline

Sales Associate
Sandy Brunk
03.2019 - 02.2020
Drywall Finishing
Northwoods Comstruction
03.2013 - 12.2016
Sales Associate
Connies Corner Liquor
02.1993 - 02.1995
Cakes Baker
Self Employed Services
07.1990 - 02.2024
Supervisor ,part Owner
Robert McRoy, Duck"s Bar
05.1989 - 06.2020
Crandon High School
High School Diploma
Whitney Collins