Whitney Custis
Summary
Dynamic Data Entry Account Manager at Medify Health with proven leadership in managing teams and ensuring data integrity. Skilled in communication and organization, I excel at enhancing productivity and compliance. Adept at problem-solving, I have successfully trained staff to maintain high standards in data management and patient confidentiality.
Overview
17
17
years of professional experience
Work History
Data Entry Account Manager
Medify Health
Dallas
07.2022 - 12.2025
- Data Input: Entered patient demographics, diagnoses, visit details, vitals, lab results, and other relevant information from paper / digital sources into software.
- Record Management: Updated existing data, maintain organized digital / physical files, and ensure all records are current and complete.
- Data Integrity: Verified data accuracy by comparing entries to source documents, identify and correct errors, and perform quality checks.
- Confidentiality & Compliance: Strictly adhere to HIPAA and data privacy regulations.
- Management: Responsible for managing and leading twenty data entry positions by delegating work to ensure desired productivity goals are met, provide counsel and feedback to team members to enhance performance, organize training sessions and activities to keep team members updated on current policy and procedure, facilitate effective communication within the team, company, and outside entities, providing technical expertise to team members and troubleshooting issues.
Waitress
Lulu Birds
Gloucester
01.2017 - 03.2020
- Managed high volume guest traffic, taking drink and food orders, staying attentive to the needs of guests in the dining area, navigating a restaurant database, answering phones.
Attendant
Consumer Direct
Richmond
10.2016 - 09.2019
- Enriching the livelihood of an individual with autism developing their social, emotional, and motor skills, planning activities and outings.
CNA, med tech & SIC
Croatan Village Assisted Living
New Bern
06.2014 - 10.2016
- Provided nursing assistance to residents in a large nursing facility, Complied with privacy/HIPPA standards, acted as supervisor in charge.
Retail Sales Consultant
AT&T
Rio Grande
03.2009 - 04.2015
- Handled all administrative aspects of the sale, pulling products from inventory, maintaining strong knowledge of all products, accepting customer payments and filling completed orders, answering phone calls.
Education
High School Diploma -
Midlothian High School
Midlothian, VAMidlothian, VA
Skills
- Communication skills
- Active listening
- Customer service
- Leadership
- Improvisation
- Problem solving
- Time management
- Team management
- Attention to detail
- Organization
- Word processing and Excel
Languages
English
Key Points
- Silver winner of Summit sales
- Bronze winner first quarter sales
- Bronze winner third quarter sales
- VP club winner
- Military spouse
Timeline
Data Entry Account Manager
Medify Health
07.2022 - 12.2025
Waitress
Lulu Birds
01.2017 - 03.2020
Attendant
Consumer Direct
10.2016 - 09.2019
CNA, med tech & SIC
Croatan Village Assisted Living
06.2014 - 10.2016
Retail Sales Consultant
AT&T
03.2009 - 04.2015
High School Diploma -
Midlothian High School