Whitney Dawson

• Startup self-directed IRA Custodian platform with $1.7B AUM and 29,000 investors
• Owned compliance data for taxable events such as distributions and Roth conversions
• Supported cross-functional needs with respect to Compliance, Client Experience, and Treasury requests
• Created comprehensive training guide and QA rubric for operations team; documented internal processes
• Communicated with customers and issuers regarding their assets, accounts, and issues that have arisen from operational processes that require customer involvement

Financial Operations (2022-2024)

• Assisted on company wide bank migration project to move to new banking partner
• Reconciled incoming funds for investments; processed Capital Calls
• Processed ACHs and Wires daily for investment payments including investment purchases and outgoing transfers to other custodians/broker-dealers

Investment Operations (2021-2022)

• Reviewed investment documentation and executed subscription and purchase agreements on behalf of Alto to direct investments for investors
• Templatized subscription agreements via DocuSign and DropBox for issuers with larger investment flow
• Created workflows and documentation for third party fund admin tools
• Subject matter expert for deal documents and subscription agreements

• Self-directed IRA Custodian with $3B AUM and 46,000 investors
• Processed a variety of client account tasks specializing in Precious Metals investment processing while executing requests in a timely manner
• Process daily wire, ACH and check disbursements for clients and brokers
• Communicate directly with multiple brokers daily as well as depositories on incoming and outgoing requests
• Reconcile reports for cash and assets for client files
• Worked with IT department to develop and implement user interfaces for multiple processes that assisted in streamlining requests