Whitney Dawson
Ione
Summary
Compassionate and detail-oriented healthcare professional with experience supporting patients and providers in outpatient clinical settings. Skilled in patient intake, appointment scheduling, customer service, and administrative support.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Personal Trainer
Sumner Specialized Physical Therapy
06.2025 - 02.2026
- Developed individualized fitness programs tailored to client goals and medical considerations.
- Educated clients on injury prevention, exercise technique, and healthy lifestyle habits.
- Maintained detailed client records and monitored progress.
Head Coach
High School Volleyball
08.2025 - 11.2025
- Planned practices, communicated with athletes and families, and demonstrated leadership and organization.
Exercise Physiology Intern
Cardiac & Pulmonary Rehabilitation
05.2025 - 06.2025
- Assisted with individualized exercise programs for cardiac and pulmonary patients.
- Monitored vital signs and educated patients on lifestyle modifications.
- Maintained patient safety throughout treatment sessions.
Intern
Nutrition & Exercise Physiology Clinic
08.2024 - 05.2025
- Provided individualized nutrition and exercise counseling.
- Used motivational interviewing and SMART goal setting to support behavior change.
- Maintained accurate documentation and collaborated with healthcare professionals.
Physical Therapy Aide
Therapeutic Associates Advantage Physical Therapy
05.2023 - 08.2024
- Greeted patients and created a welcoming, professional clinic environment.
- Scheduled, rescheduled, and confirmed appointments while maintaining provider schedules.
- Answered multi-line phones, addressed patient questions, and delivered exceptional customer service.
- Assisted physical therapists with patient care and maintained efficient clinic flow.
- Maintained accurate documentation and prepared treatment areas following sanitation protocols.
Education
Bachelor of Science - Nutrition & Exercise Physiology
Washington State University
07-2025
Associate of Arts - General Studies
North Idaho College
05-2021
Skills
- Patient Intake & Check-In
- Appointment Scheduling
- Customer Service
- Multi-Line Phone Systems
- HIPAA Compliance
- Medical Terminology
- Data Entry
- Patient Communication
- Front Office Support
- Time Management
- Team Collaboration
Certification
- ACSM Certified Exercise Physiologist, 06/30/28
- CPR & First Aid Certified, 10/31/26
Timeline
Head Coach
High School Volleyball
08.2025 - 11.2025
Personal Trainer
Sumner Specialized Physical Therapy
06.2025 - 02.2026
Exercise Physiology Intern
Cardiac & Pulmonary Rehabilitation
05.2025 - 06.2025
Intern
Nutrition & Exercise Physiology Clinic
08.2024 - 05.2025
Physical Therapy Aide
Therapeutic Associates Advantage Physical Therapy
05.2023 - 08.2024
Bachelor of Science - Nutrition & Exercise Physiology
Washington State University
Associate of Arts - General Studies
North Idaho College