Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Dunn

Atlanta,Georgia

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

13
13
years of professional experience

Work History

Health Coach

Wild Health
09.2021 - 11.2023
  • Utilized genomics, precision-based medical knowledge to collaborate with doctors and patient care coordinators to develop personalized health plans for over 300 patients

Coach

Rhapsody Fitness
01.2021 - 09.2021
  • Led up to 10 group functional fitness classes each week ranging from 10-30 members per class including high intensity interval workouts, strength training, and stretching

Membership Services Representative

WHOOP
11.2020 - 05.2021
  • Delivered high-quality service across multiple support channels including phone, email, and chat; resolved member concerns in a desired time frame

Shift Supervisor

Starbucks
03.2017 - 11.2020
  • Directed morning, afternoon, and evening shifts, working alongside a team of 5-10 baristas to deliver quality customer service and expertly-crafted beverage, food, and retail products

Proposal Manager

PlanSource
11.2015 - 03.2017
  • Researched, wrote, proofread, and edited responses to Requests for Proposals and Requests for Information

Sales Administration Senior Associate

Cigna Healthcare
01.2014 - 11.2015
  • Provided key operational support to four Global Health New Business Managers in the southeast and midwest by preparing quotes, developing proposals and other client specific presentations and campaigns, as well as, coordinating case implementations through service readiness

Office Manager

Eyespeak
03.2012 - 08.2013
  • Oversaw the work of all office employees to ensure they work productively and meet deadlines and company standards

Multimedia Assistant

College of Charleston
05.2011 - 02.2012
  • Developed and prepared live sports broadcasting materials using Adobe Creative Suite and FinalCut Pro

Education

BA in Communication and Media Studies -

College of Charleston
Charleston, South Carolina
01.2011

Skills

  • Individual and Group Coaching
  • Collaborative Teamwork
  • Public Speaking
  • Nutrition Consultations
  • Customer Service
  • Administrative Support
  • Office Management
  • Workflow Optimization
  • Excellent Multi-Tasking Ability
  • Clear Oral/Written Communication
  • Organizational Skills
  • Document Management

Timeline

Health Coach

Wild Health
09.2021 - 11.2023

Coach

Rhapsody Fitness
01.2021 - 09.2021

Membership Services Representative

WHOOP
11.2020 - 05.2021

Shift Supervisor

Starbucks
03.2017 - 11.2020

Proposal Manager

PlanSource
11.2015 - 03.2017

Sales Administration Senior Associate

Cigna Healthcare
01.2014 - 11.2015

Office Manager

Eyespeak
03.2012 - 08.2013

Multimedia Assistant

College of Charleston
05.2011 - 02.2012

BA in Communication and Media Studies -

College of Charleston

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Whitney Dunn