Whitney Fuss
Manassas,VA
Summary
Dynamic and results-oriented Event and Conference Manager with extensive experience in orchestrating successful events and meetings for corporate, government, and social sectors. Adept at collaborating with high-level executives to develop tailored event strategies and ensure seamless execution. Proven track record in managing all aspects of event planning, including logistics, venue selection, and catering. Possesses exceptional communication and interpersonal skills to foster positive relationships and drive team success.
Overview
11
11
years of professional experience
Work History
Conference and Events Manager
BETAH Associates
09.2023 - 02.2024
- Collaborated with Advanced team to plan and execute events for Treasury Secretary and Deputy Secretary of the U.S. Treasury
- Directed planning and execution of in-person, hybrid, and virtual meetings
- Managed task workflows for efficient event execution
- Coordinated venue and negotiating favorable terms and through market research and the IDIQ/IPP process.
- Managed payment procurement through usage of the government representational funds, and requisition funds.
- Supervised onsite venue and supplier operations to maintain event continuity
- Acted as primary point of contact for meeting participants and speakers
- Setup online registration systems, monitored registrations, and generated reports
- Collaborated with clients to finalize meeting needs such as food and beverage, room layout, AV services, printed materials (including signage; name badges; pamphlets and hand outs, banners) and run of show.
Conference and Events Planner
BETAH/ Department Of The US Treasury
02.2023 - 09.2023
- Managed event planning activities for the Department of Treasury, collaborating closely with the Advanced team to coordinate seamless execution of events for the Secretary and Deputy Secretary
- Developed comprehensive concept plans for high-profile government meetings and events, ensuring alignment with organizational objectives and stakeholder expectations
- Supervised event registration procedures, meticulously collecting and tracking attendee information to facilitate seamless logistics and enhance participant experience
- Orchestrated the design, planning, and successful delivery of face-to-face and hybrid meetings and events, overseeing all logistical aspects from inception to completion
Group Sales Manager
HEI Hotels & Resorts- Hyatt Property
06.2022 - 02.2023
- Oversaw management of accounts to ensure exceptional guest satisfaction and actively pursued both past and prospective clientele, consistently surpassing revenue targets
- Successfully solicited and nurtured new group sales accounts, with specialized emphasis on SMERF and Government sectors, contributing to the diversification and expansion of client portfolio
- Fostered strong relationships with clients and industry partners, fostering robust network conducive to generating repeat business and referrals
Executive Meeting Manager
HEI Hotels & Resorts- Hyatt Property
07.2021 - 06.2022
- Strategized and executed catering and sales plans, focusing on executive meetings, corporate functions, and group accommodations, including SMERF clientele
- Collaborated with GM and Operations team to coordinate special events for local residents and travelers, ensuring high customer satisfaction
- Conducted market research, informing strategic decisions and optimizing sales efforts
- Cultivated client and vendor relationships, driving repeat business and maintaining accurate records using CRM systems
- Participated in industry events and professional development activities to stay updated on best practices and trends in event management and sales.
General Manager
Waterford Receptions
08.2019 - 08.2020
- Managed catering sales and operations at a Northern Virginia banquet facility, overseeing team and catering to diverse clientele, including corporate, social, and government events
- Strategized and executed social media marketing campaigns for multiple locations, fostering customer engagement and loyalty
- Provided leadership to ensure seamless event execution, resulting in increased repeat business and positive referrals
Client Service
Spargo
09.2018 - 08.2019
- Coordinated with Associations within healthcare field, to help manage and built their exhibits, expo shows, and customer growth (With focus on exhibit, sponsorship, and booth sales.)
- Attended association show, to ensure onsite sales and smooth transition throughout entire exhibit floor hours
Catering Sales Manager
Waterford Receptions
07.2016 - 09.2018
- Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
- Collaborated with culinary team to develop innovative menus tailored to specific client needs and preferences.
National Coordinator for Direct Sales
Birch Communications/Cbeyond
02.2013 - 07.2016
- Organized training sessions for capacity building, improving staff skillsets and enhancing overall performance levels.
- Planned and facilitated local activities/events to focus on company branding including; community service, meeting sponsorship, chamber events, lobby and tenant events, product demonstration with interested prospects, as well as business partner collaboration meetings and gathering.
- Planned conference and meetings for the direct sales team spanning across all market. This included management retreats, awards ceremonies, trainings, and booth /expo sales.
Education
Bachelor of Science in Psychology - Psychology
George Mason University
Fairfax, VA01.2010
Skills
Computer Skills:
- MS Word; MS PowerPoint; MS Excel; MS Access; MS Outlook; MS OneNote; Word Perfect; MS Publisher; MS Access; Photoshop; OfficeLogic; Practice Master, Quickbooks; ACT!; HTML, Caterease, Envision, HUBSpot, Wordpress, CVENT, Salesforce,
Areas of expertise:
- Creativity and Adaptability, Time Management, Excellent Communication, Detail Oriented, Event Management, Sales, Relationship Building, Vendor and contract negotiations, Schedule Management, Events logistics management, Vendor Relationship Management, Videoconferencing and Hybrid Meeting Organization, CRM Tracking
Awards and Recogniton
BETAH Spot Award- December 2023
Awarded 2023 BETAH Spot Award: Customer Service for superb support to Treasury clients.
" This is the third time in six months that a client contact has emailed us about your excellent performance. You consistently go above and beyond in support of our customers, demonstrating a level of commitment that truly sets you apart. Your supervisor, nominated you for this well-deserved recognition."
Employee in the Spotlight- Q4 2021- December 2021
Recognition of employees who go above and beyond.
Birch/Cbeyond Communications Employee of the Quarter- Character Award- February 2014
The Cbeyond Character Awards are a quarterly, peer-based program that recognizes Cbeyonders who reflect each attribute of the Cbeyond Character. These employees exemplify our focus to Care Relentlessly, Act Graciously, Lead Courageously, and Learn Continuously. Our Character is a simple promise we make to each other, our customers, and our communities.
Nominated by Cbeyond Washington DC Branch Management Team.
Honored at Cbeyond Character Award luncheon in Atlanta, GA.
Timeline
Conference and Events Manager
BETAH Associates
09.2023 - 02.2024
Conference and Events Planner
BETAH/ Department Of The US Treasury
02.2023 - 09.2023
Group Sales Manager
HEI Hotels & Resorts- Hyatt Property
06.2022 - 02.2023
Executive Meeting Manager
HEI Hotels & Resorts- Hyatt Property
07.2021 - 06.2022
General Manager
Waterford Receptions
08.2019 - 08.2020
Client Service
Spargo
09.2018 - 08.2019
Catering Sales Manager
Waterford Receptions
07.2016 - 09.2018
National Coordinator for Direct Sales
Birch Communications/Cbeyond
02.2013 - 07.2016
Bachelor of Science in Psychology - Psychology
George Mason University
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