Knowledgeable Commercial Lines Account Manager with a strong focus on customer service and account retention. Skilled in developing tailored insurance solutions and ensuring compliance with regulations.
Work History
Commercial Lines Account Manager
4 Years 11 Months
Fox Insurance Group | 09.2021 - Current
Manage client accounts, ensuring accurate policy coverage and compliance with regulations.
Keeps up to date with carrier guidelines, regulations and products.
Develops tailored insurance solutions to meet clients' specific needs and risk profiles.
Coordinates communication between clients and underwriters to facilitate smooth policy issuance.
Provides customer service including certificates, endorsements, policy changes, and billing inquiries.
Improves account retention rates with exceptional customer service skills and prompt issue resolution.
Develops strong professional relationships with carrier representatives through regular communication and collaboration on various client matters.