Whitney Lee
Lake City,FL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
Work History
Medication Manager
The Plantation ALF
02.2023 - Current
- Enhanced patient safety by maintaining accurate medication records and administering medications as prescribed.
- Streamlined medication administration processes for increased efficiency and reduced errors.
- Collaborated with healthcare team members to develop individualized care plans addressing medication needs.
- Provided compassionate care while managing patients'' medication regimens, resulting in improved health outcomes.
- Scheduled Doctor Appointments for Residents, managed referrals and scheduled transportation
Server
The Farmhouse Restaurant
10.2021 - 04.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Personal Care Assistant
Eastside Care
05.2020 - 10.2021
- Assisted with daily living activities, running errands and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Scheduled and accompanied clients to medical appointments.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Server
Bufalo Wild Wings
01.2019 - 09.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
High School Diploma -
Columbia High School
Lake City, FL05.2020
Skills
- Age Verification
- Specials Promotion and Upselling
- Customer Service and Rapport
- High-Energy and Stamina
- Cool Under Pressure
- Team Player
- Order Accuracy and Delivery
- Food and Beverage Service
- Menu Memorization and Presentation
- Prescription Verification
- Dosage Calculation
- Patient confidentiality
- Medication Dispensing
CNA- 440162
Compassionate and detail oriented CNA with 4 years of experience providing exceptional care to elderly patients in nursing homes and assisted living facilities. Skilled in assisting with daily living activities, monitoring vital signs, and administering medication.
Timeline
Medication Manager
The Plantation ALF
02.2023 - Current
Server
The Farmhouse Restaurant
10.2021 - 04.2023
Personal Care Assistant
Eastside Care
05.2020 - 10.2021
Server
Bufalo Wild Wings
01.2019 - 09.2019
High School Diploma -
Columbia High School
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