Whitney Lee
Hendersonville,TN
Summary
Proven to excel in fast-paced environments, I leveraged my problem-solving and cash handling skills to enhance customer satisfaction significantly. Demonstrating a strong work ethic and exceptional customer service abilities, I consistently received positive feedback from both supervisors and customers, fostering repeat business and streamlining operations for efficiency.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Cashier
Drakes Creek Marina
05.2024 - 08.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases and locate items.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions.
- Assisted customers by pumping gas into their boat.
- Promoted a clean working environment, conducting regular inspections and cleaning tasks.
Lifeguard
Nashville Management
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Scheduled 4 lifeguards to provide adequate coverage of pool areas during operating hours.
- Led staff meetings to discuss updates on policies, best practices, and ongoing training opportunities for lifeguards.
- Organized lifeguard schedules efficiently, ensuring adequate coverage during peak hours and special events.
Internship Student
Orangetheory Fitness
01.2022 - 05.2022
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Explored new technologies and approaches to streamline processes.
- Frequently inspected production area to verify proper equipment operation.
- Improved gym member satisfaction by providing assistance with exercise equipment and demonstrating proper techniques.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Built and established positive relationships with patrons, team members and supervisors.
Cashier
Dick Sporting Goods
11.2021 - 03.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
Court Monitor
All Air Xtreme
01.2019 - 05.2021
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Kept athletic and games equipment and facilities organized and maintained.
- Conferred with sporting officials, coaches and players to provide information, coordinate activities and discuss problems.
- Monitored treatment of victims with focus on safety.
- Kept games moving by maintaining game rules and managing game conflicts.
- Operated cash register to record transactions accurately and efficiently.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Driver
DoorDash
Education
Bachelor of Science - Respiratory Therapy
Middle Georgia State University
Macon, GA05-2026
Associate of Science - Exercise Science
Cleveland State Community College
Cleveland, TN08-2024
Skills
- Time management
- Problem-solving
- Work ethic and integrity
- Customer service
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Conflict resolution
Certification
- First Aid, CPR, AED Instructor's Certificate – American Red Cross.
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
Timeline
Cashier
Drakes Creek Marina
05.2024 - 08.2024
Lifeguard
Nashville Management
05.2022 - 08.2022
Internship Student
Orangetheory Fitness
01.2022 - 05.2022
Cashier
Dick Sporting Goods
11.2021 - 03.2022
Court Monitor
All Air Xtreme
01.2019 - 05.2021
- First Aid, CPR, AED Instructor's Certificate – American Red Cross.
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
Driver
DoorDash
Bachelor of Science - Respiratory Therapy
Middle Georgia State University
Associate of Science - Exercise Science
Cleveland State Community College
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