Summary
Work History
Education
Skills
Timeline
Generic

Whitney Lewis

Birmingham,AL

Summary

Compassionate Patient Care Technician and Phlebotomist with extensive experience at Phlebotomy Ink, skilled in vital signs monitoring and specimen collection. Recognized for enhancing patient satisfaction through empathetic support and effective communication, while streamlining workflows and training new staff to ensure high-quality care delivery in a collaborative environment.

Work History

Patient Care Technician and Phlebotomist

Phlebotomy Ink
05.2025 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
  • Conducted patient education on treatment procedures and post-discharge care, promoting better health outcomes.
  • Enhanced patient recovery by applying therapeutic techniques as instructed by physical therapists.
  • Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
  • Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
  • Enhanced patient comfort by providing compassionate bedside care and support.
  • Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
  • Implemented infection control protocols, contributing to safer hospital environment.
  • Streamlined patient check-in process, enhancing efficiency of care delivery.
  • Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.

Education

Graduate Certificate - Patient Care Technician And Phlebotomist

Phlebotomy Ink
Birmingham, AL

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Basic life support
  • Blood glucose monitoring
  • Specimen collection
  • Phlebotomy techniques
  • Patient positioning
  • Feeding assistance
  • Professional bedside manner
  • Patient services
  • Emergency response
  • EKG interpretation
  • Data collection
  • Mobility assistance
  • Clinical training
  • Information protection

Timeline

Patient Care Technician and Phlebotomist

Phlebotomy Ink
05.2025 - Current

Graduate Certificate - Patient Care Technician And Phlebotomist

Phlebotomy Ink
Whitney Lewis