Whitney Marshall
St Louis,MO
Summary
Dedicated professional with strong customer service skills. Proven ability to manage tasks effectively and ensure passenger satisfaction through reliable communication and problem-solving.
Overview
14
14
years of professional experience
Work History
Uber Driver
Uber
Saint Louis, MO
09.2022 - 02.2026
- Transported passengers safely and efficiently to their destinations.
- Navigated routes using GPS and real-time traffic updates.
- Maintained vehicle cleanliness and performed routine inspections.
- Communicated effectively with passengers to ensure a pleasant ride experience.
- Managed ride requests and schedules through the Uber driver app.
- Provided exceptional customer service to enhance passenger satisfaction.
- Handled payment transactions securely and accurately within the app.
- Followed local regulations and safety guidelines during all rides.
Mail Handler
USPS, United States Postal Service
Saint Louis, MO
12.2023 - 01.2026
- Sorted incoming mail for efficient distribution to designated routes.
- Collaborated with team members to ensure timely mail delivery.
- Assisted in training new employees on safety protocols and procedures.
- Monitored mail flow to identify and resolve potential delays.
- Followed safety guidelines while handling heavy packages and equipment.
- Sorted incoming mail for delivery to the appropriate departments or individuals.
Property Manager
Fat Property
Houston, Texas
04.2016 - 01.2020
- Managed tenant communications and resolved issues promptly.
- Coordinated property maintenance and repair requests efficiently.
- Oversaw lease agreements and ensured compliance with regulations.
- Conducted property inspections and maintained safety standards.
- Implemented marketing strategies to attract new tenants effectively.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Kitchen Superviser
Marriott Hotels
Richmond Heights, Missouri
10.2011 - 02.2016
- Supervised kitchen staff to ensure efficient food preparation and service.
- Managed inventory and ordered supplies to maintain kitchen operations.
- Enforced safety standards and proper equipment usage in the kitchen.
- Coordinated with front-of-house staff for timely meal delivery.
- Implemented daily cleaning schedules to uphold hygiene standards.
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
- Maintained a clean working environment by delegating tasks appropriately among staff members.
Education
High School Diploma -
Mccluer High School
Saint Louis 05-2007
Skills
- Safe transportation
- GPS navigation
- Customer service
- Payment processing
- Vehicle maintenance
- Mail sorting
Timeline
Mail Handler
USPS, United States Postal Service
12.2023 - 01.2026
Uber Driver
Uber
09.2022 - 02.2026
Property Manager
Fat Property
04.2016 - 01.2020
Kitchen Superviser
Marriott Hotels
10.2011 - 02.2016
High School Diploma -
Mccluer High School