Summary
Overview
Work History
Education
Skills
Timeline
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Whitney McComas

Columbus,OH

Summary

To secure a position that allows me to showcase my experienced customer service-based skills.

Overview

11
11
years of professional experience

Work History

Cleaner

Keep clean and carry on llc - Powell
01.2022 - 08.2024
  • Independent Cleaning Professional (Monday - Friday) - Cleaned private customers' homes on a weekly and bi-weekly schedule - Maintained two downtown commercial buildings on an alternating schedule - Performed move-out cleanings for apartments and homes as needed - Self-managed and independent work style - Variety of cleaning tasks and environments (residential and commercial) - Reliable and consistent service delivery to regular clients - Ability to adapt to changing schedules and occasional special requests (move-out cleanings - Independent work style - Variety of cleaning tasks and environments - Reliability and consistency in serving regular clients - Ability to adapt to changing schedules and special requests

Shift Lead

Cirilla's
05.2018 - 07.2021
  • Correctly received orders, processed payments, and responded to customer concerns- Pitched products to every customer, up-selling additional items to increase store profits- Performed store open/close duties, including balancing cash drawers- Worked closely with the store manager for daily success, earning management trust as a key holder

Contractor

All pro construction - Columbus
02.2016 - 07.2020
  • Exterior: - Mowed, edged, and fertilized lawns - Removed unwanted, dead, or damaged trees and trash - Monitored and maintained plant health- Interior: - Cleaned upholstery, rugs, and surfaces using cleaning agents and devices - Ensured each room was clean, sanitized, and replenished - Removed unwanted furniture, debris, or trash - Vacuumed, mopped, and detailed each room

Server

Giordanos - Columbus
01.2014 - 01.2016
  • Cooperated and communicated with serving and kitchen staff- Took food and drink orders from customers accurately and with a positive attitude- Promptly addressed customer service issues and referred to management when necessary

Education

Reynoldsburg
Reynoldsburg
05.2011

Skills

  • Excellent Communication
  • Customer Service Skills
  • Ability to work as a team
  • Leadership skills, including decision-making, motivation, and goal setting
  • Quick Learner

Timeline

Cleaner

Keep clean and carry on llc - Powell
01.2022 - 08.2024

Shift Lead

Cirilla's
05.2018 - 07.2021

Contractor

All pro construction - Columbus
02.2016 - 07.2020

Server

Giordanos - Columbus
01.2014 - 01.2016

Reynoldsburg

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Whitney McComas