Whitney Mobley
Miami,FL
Summary
Diligent Director of Security bringing over 7 years of experience maintaining and updating organizational security initiatives. Resourceful approach to organizing internal assessments and audits to guarantee critical data integrity. Hands-on leadership for launching security strategy and tools for protecting IT elements and information against compromising vulnerabilities. Expert guidance to meet and exceed internal security expectations and governmental thresholds. Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings and reviewing CCTV footage for signs of suspicious activity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Security
Admiral Security
Miami, FL
01.2022 - Current
- Reviewed incident reports to identify trends and areas for improvement in security operations.
- Conducted investigations into suspicious activity or violations of company policy.
- Coordinated training sessions for personnel on topics such as crisis management, workplace violence prevention, and terrorism awareness.
- Monitored activities at entrances and exits to detect unauthorized access attempts or suspicious behavior.
- Oversaw vendor contracts related to security services such as alarm monitoring companies or outside consultants.
- Supervised staff responsible for providing customer service at entrances and exits and ensuring that visitors are properly identified before entering the premises.
Supervising Manager
Allied Universal Security Services
Miami, FL
01.2018 - 01.2022
- Monitored team performance, identified areas for improvement, and provided constructive feedback to staff members.
- Managed payroll processing, ensuring accuracy of hours worked and pay rates.
- Provided guidance to new hires during onboarding process.
- Maintained records of attendance, leave balances, salaries, bonuses.
- Assisted in resolving any conflicts between team members or customers.
Cashier
Family Dollar
Miami, FL
02.2016 - 01.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Walmart
Hallandale , FL
10.2014 - 05.2015
- Checked personal identifications during alcohol and tobacco sales.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted customers by providing information and resolving complaints.
Education
Nursing Certificates - Nursing
D.A. Dorsey Technical College
Miami, FL09-2016
Some College (No Degree) - Psychology
Florida Memorial University
Opa-locka, FLSome College (No Degree) - Psychology
Miami Dade College
Miami, FLSome College (No Degree) - Psychology
Ashford University
San Diego, CASkills
- Policy Development
- Operations Oversight
- Incident Response
- Security management
- Surveillance systems
- Emergency planning
- Problem Identification
Certification
- license in phlebotomy
- CPR License
- Physical Therapy
- D-License
Timeline
Director of Security
Admiral Security
01.2022 - Current
Supervising Manager
Allied Universal Security Services
01.2018 - 01.2022
Cashier
Family Dollar
02.2016 - 01.2017
Cashier
Walmart
10.2014 - 05.2015
Nursing Certificates - Nursing
D.A. Dorsey Technical College
Some College (No Degree) - Psychology
Florida Memorial University
Some College (No Degree) - Psychology
Miami Dade College
Some College (No Degree) - Psychology
Ashford University
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