Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Mullen

Westville,OK

Summary

Dedicated to excellent Customer Service with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Personal Care Aide

Tammy Rector
Westville, OK
01.2016 - Current
  • Maintained clean, safe and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Scheduled and accompanied clients to medical appointments.

Sales Associate

Stilwell Hardware
Stilwell, OK
08.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.

Personal Banker

Arvest
Westville, OK
12.2015 - 07.2018
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Expanded client base by promoting new financial products.
  • Achieved consistent recognition as top sales performer.
  • Approached prospective clients through cold calling and emails to meet sales targets.

Loan Assistant

Bank Of Commerce
Stilwell, OK
11.2014 - 04.2015
  • Communicated with customers daily to request information and complete paperwork.
  • Worked with Loan Officer to create application profile in system and review key information at various stages within process.
  • Assembled important paperwork and disclosures for borrower.
  • Monitored key dates to obtain information by deadlines.

Education

Associate of Arts - Psychology

Tulsa Community College
Tulsa, OK
12.2021

Skills

  • Attention to Detail
  • Creative Solutions
  • Customer Service
  • Relationship Building
  • Issue Resolution

Timeline

Sales Associate

Stilwell Hardware
08.2021 - 06.2022

Personal Care Aide

Tammy Rector
01.2016 - Current

Personal Banker

Arvest
12.2015 - 07.2018

Loan Assistant

Bank Of Commerce
11.2014 - 04.2015

Associate of Arts - Psychology

Tulsa Community College

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Whitney Mullen