Whitney Parsons
Saint Albans
Summary
Dynamic and results-oriented professional with extensive experience at Wendy's, excelling in customer service and cash handling. Proven ability to enhance workplace cleanliness and safety while effectively collaborating with team members. Skilled in food safety and problem-solving, consistently addressing customer needs and improving operational efficiency.
Overview
9
9
years of professional experience
Work History
Team Member
Wendy's
Charleston
03.2017 - 09.2020
- Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Assisted customers with product selection and ordering process.
- Greeted customers upon entering the store with friendly demeanor.
- Participated in team meetings to discuss strategies for improvement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Team Member
McDonald’s
Charleston
06.2011 - 01.2017
- Greeted customers upon entering the store with friendly demeanor.
- Participated in team meetings to discuss strategies for improvement.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Addressed customer needs, responding to specific requests.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Skills
- Customer service
- Cash handling
- Food safety
- Kitchen equipment operation
- Team collaboration
- Effective communication
- Workplace cleanliness
- Problem solving
Timeline
Team Member
Wendy's
03.2017 - 09.2020
Team Member
McDonald’s
06.2011 - 01.2017