Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Reichert

Seattle,WA

Summary

Results-driven driven Account Manager skilled in sales, strategic planning and customer-focused results looking to leverage these skills into a recruiting position. Demonstrated strong track record in hiring and developing strong talent in the retail industry. Looking to Forward-thinking Recruitment Manager successful at developing effective strategies to fill vacancies with well-qualified candidates. Collaborative and hardworking leader with excellent communication and planning abilities. Bringing a 4-year record of success in the field.

Overview

13
13
years of professional experience

Work History

Director, Talent Solutions

24 Seven Inc.
08.2020 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Key Account Executive

Washington Shoe Company
03.2018 - 04.2020
  • Maximized sales and profit margin growth in assigned key accounts through the development and implementation of effective merchandising plans and optimized distribution.
  • Provided direction on product assortment, account needs, promotional and marketing opportunities and point of sale presentation based on account knowledge and competitive challenges.
  • Hired, trained and managed team of sales administrators
  • Collaborated with internal partners across multiple departments to analyze market conditions and trends to support merchandising and product pricing decisions.
  • Created internal task force after identifying need for process standardization within department
  • Managed book of business worth $5M across 15 accounts.

Department Manager

Nordstrom
06.2014 - 03.2018

Women's Trend Department Manger - overseeing over 7M in sales and 30+ employees across multiple departments

  • Seasonally hired and trained 20+ salespeople while managing regular team of ~30 salespeople
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Created a customer-obsessed mentality within the team to ensure each salesperson felt empowered to do what was right for every customer.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.

Assistant Department Manager

Nordstrom
01.2012 - 06.2014
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Coached 20+ sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Selected for internal management program based on performance.

Education

Bachelor of Arts - Communications

Western Washington University
Bellingham, WA

Skills

  • Advanced MS Office Suite
  • Training and mentoring
  • Project organization
  • Relationship development
  • Process improvement
  • Team management
  • Customer service
  • Account development
  • Corporate Communication
  • Vendor Relations
  • Team Management
  • Hiring and Retention

Timeline

Director, Talent Solutions

24 Seven Inc.
08.2020 - Current

Key Account Executive

Washington Shoe Company
03.2018 - 04.2020

Department Manager

Nordstrom
06.2014 - 03.2018

Assistant Department Manager

Nordstrom
01.2012 - 06.2014

Bachelor of Arts - Communications

Western Washington University
Whitney Reichert