Whitney Ruble
Whiteland
Summary
Versatile and diligent, with a proven track record at Self Regional Hospital, adept in HIPAA compliance and patient care. Skilled in managing multiple projects, ensuring safety, and enhancing cleanliness. Demonstrates exceptional communication and organizational skills, significantly improving patient experience and operational efficiency.
Overview
6
6
years of professional experience
Work History
Cleaning Crew Member
LA Clean Co
08.2024 - Current
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
Certified Medical Assistant
Self Regional Hospital
04.2023 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
Patient Access Representative
Self Regional Hospital
04.2022 - 04.2023
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Contractor
Thermo Fisher
05.2019 - 11.2020
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
Education
Esthetician License -
Empire Beauty School
Indianapolis, IN02.2020
High School Diploma -
Franklin Central High School
Indianapolis, IN05.2018
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Vital sign monitoring
Timeline
Cleaning Crew Member
LA Clean Co
08.2024 - Current
Certified Medical Assistant
Self Regional Hospital
04.2023 - 08.2024
Patient Access Representative
Self Regional Hospital
04.2022 - 04.2023
Contractor
Thermo Fisher
05.2019 - 11.2020
Esthetician License -
Empire Beauty School
High School Diploma -
Franklin Central High School
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