Whitney Seiple
Sharpsburg,GA
Summary
- Hands-on
- Strategic
- Consistent
- Positive
- Driven
- Personable
Hardworking, reliable, employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Versatile Reconsideration Specialist with results-driven and focused approach to completing work. Skilled employee, planner and problem-solver with a 2-year career resolving issues with Insurance claims, in a timely manner. Known for excellent attention to detail and great work ethic.
Overview
11
11
years of professional experience
Work History
Reconsideration Specialist
Concentra Medical Center
Hapeville, GA
10.2021 - Current
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Reviewed engine assigned codes and modifiers to update and verify accuracy.
- Identified trends in unpaid or delayed reimbursement amounts due.
- Processed invoice payments and recorded information in account database.
- Resolved payment discrepancies by working directly with insurance companies.
- Collected, posted and managed patient account payments.
- Responded promptly to inquiries from providers regarding pending reimbursements or rejected claims.
Task Team Member
Ulta Beauty
Newnan, GA
07.2013 - 04.2020
- Assisted customers with product selection and ordering process.
- Completed transactions in an efficient manner while providing excellent customer service.
- Provided product information and answered customer questions.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
Waiter
Carrabba's Italian Grill
Peachtree City, GA
04.2015 - 06.2016
- Worked as a team member to provide the highest level of service to customers.
- Served food and beverages to patrons and confirmed complete orders.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Presented menus and answered questions regarding items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to ensure that they were enjoying their meals.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
Medical Coder - Medical Coding
Care Coding Training Center
Fayetteville, GA07-2021
High School Diploma -
Newnan High School
Newnan, GA05-2011
Skills
- People-oriented
- Order Processing
- Account Management
- Customer Service
- Medical Terminology Knowledge
- Teamwork and Collaboration
- Sales and Upselling
- Product and Service Knowledge
- HIPAA Compliance Certification
- Data Entry
- Insurance Claims
- Educating Consumers
Timeline
Reconsideration Specialist
Concentra Medical Center
10.2021 - Current
Waiter
Carrabba's Italian Grill
04.2015 - 06.2016
Task Team Member
Ulta Beauty
07.2013 - 04.2020
Medical Coder - Medical Coding
Care Coding Training Center
High School Diploma -
Newnan High School
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