Whitney Shultz
Charleston
Summary
Compassionate and goal-oriented Social Worker with over 4 years of experience supporting individuals, families, and communities through evidence-based interventions and advocacy. Skilled in crisis intervention, de-escalation, and resource coordination, with a proven ability to build trust and empower clients toward sustainable change. Adept at collaborating with multidisciplinary teams to address complex social, emotional, and economic challenges while maintaining the highest ethical standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mobile Crisis Supervisor
Prestera Health Services
10.2024 - Current
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Resolved conflicts between team members and departments.
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results.
- Organized weekly meetings with subordinates to discuss current projects, deadlines, and any other pertinent information.
- Trained and mentored team members on crisis intervention techniques and best practices.
- Provided individual therapy to consumers in the MAT program, along with school-based therapy services.
- Provided on-call individual therapy services after-hours.
Crisis Worker
Prestera Health Services
07.2021 - 10.2024
- Tracked data related to clinical outcomes using electronic medical record systems.
- Collaborated with community organizations to ensure access to resources for clients.
- Advised families on how to cope with challenging behaviors associated with a mental disorder.
- Performed follow-up visits in order to monitor the progress of clients.
- Conducted intakes, assessments, and evaluations of clients' mental health status.
- Provided crisis intervention and emotional support to individuals in distress.
- Responded promptly to crisis calls from distressed individuals or family members.
- De-escalated client distress with encouraging advice and situational empathy.
Education
MSW - Social Work
Marshall University
Huntington08.2024
Bachelor of Arts (B.A.) - Psychology
Marshall University
Huntington04.2021
Skills
- Verbal and written communication
- Task delegation
- Performance management
- Teamwork and collaboration
- Reliability
- Problem-solving
- Time management abilities
- Adaptability and flexibility
- Schedule development
Certification
LGSW #BP00947012
Timeline
Mobile Crisis Supervisor
Prestera Health Services
10.2024 - Current
Crisis Worker
Prestera Health Services
07.2021 - 10.2024
Bachelor of Arts (B.A.) - Psychology
Marshall University
MSW - Social Work
Marshall University