Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Smethers

Kerrville,TX

Summary

Highly skilled, experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

*Even though my experience is limited to wait staff work, I am more than willing and able to learn and master new skills and trades for life.

Overview

3
3
years of professional experience

Work History

Wait Staff Member

The Y.O. Ranch Hotel and restaurant
Kerrville, TX
03.2024 - Current
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Handled special customer requests for separate checks and menu substitutions.
  • Set up dining room to meet hospitality and service standards.
  • Implemented sanitary food handling, holding and service protocols.
  • Discussed dining menu information to aid in decision process for senior residents.

Wait Staff Member

5 D's Steak house
Kerrville, TX
04.2023 - 03.2024
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Provided exceptional service to high volume of daily customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Trained new employees on restaurant procedures and plating techniques.

Wait Staff Member

Cafe at the ridge
Kerrville, TX
06.2021 - 04.2023
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

High School Diploma -

Odessa High School
Odessa, TX
05-2003

Skills

  • Clear Communication
  • POS System Operation
  • Item promotion
  • Service prioritization
  • Supply Ordering
  • Shipping and receiving
  • Storage Organization
  • Problem-Solving
  • Attention to Detail
  • Self-Motivated and Disciplined
  • Punctual and Dependable
  • Assembly and production
  • Cleaning and Organizing

Timeline

Wait Staff Member

The Y.O. Ranch Hotel and restaurant
03.2024 - Current

Wait Staff Member

5 D's Steak house
04.2023 - 03.2024

Wait Staff Member

Cafe at the ridge
06.2021 - 04.2023

High School Diploma -

Odessa High School

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Whitney Smethers