Whitney Stewart
Saline,LA
Summary
Experienced Medical Record Specialist/ Billing Specialist versed in reviewing, scanning, arranging, filing medical records in master file systems, starting new patient referrals, and reviewing patients end of episode chart before sending to claims management. Superior attention to communicating with and providing our patients with the highest quality of care. Highly organized, efficient and detail-oriented team player with systematic approach.
Overview
17
17
years of professional experience
Work History
Medical Records Specialist/Billing Specialist
CenterWell Home Health
05.2009 - 08.2023
- Uploaded physician progress notes, orders, history, and physicals into electronic medical records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Kept accurate log of requests for medical information and records.
- Created new patient medical record by starting new referral and gathering all appropriate intake documentation, orders, client demographics, insurance payments, and referral information.
- Reviewed end of episode charts and flagged incomplete or inaccurate information then obtained correct or missing information.
- Maintained relationships with medical providers, suppliers and marketers.
- Delivered home health orders weekly for signature to physician offices.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Managed electronic medical records for 150+ patients
Legal Office Assistant
JQ Davis Attorney
05.2006 - 08.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Education
Business Administration
Louisiana Technical College - Natchitoches, La
Natchitoches, LAHigh School Diploma -
Red River High School
Coushatta, LA05.2008
Skills
- Electronic Filing System Organization
- Doctor Communication
- HIPAA Compliance
- Patient Rights
- Client Relations
- Prepare Reports
- Medical Terminology Understanding
- Document Scanning
- Data Management Software
- Telephone Etiquette
- New Patient Chart Preparation
- Records Management
References
- Andria Jordan Home Health Director- Natchitoches, La 318-471-3271
- Brenda Dean Area Home Health Director- Alexandria, La 318-308-7465
- Alice Holden Home Health Office Manager- Natchitoches, La 318-581-6410
Timeline
Medical Records Specialist/Billing Specialist
CenterWell Home Health
05.2009 - 08.2023
Legal Office Assistant
JQ Davis Attorney
05.2006 - 08.2009
Business Administration
Louisiana Technical College - Natchitoches, La
High School Diploma -
Red River High School
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