Whitney Vang
Broken Arrow
Summary
Professional experience encompasses roles in food service with a focus on delivering quality customer interactions as a boba barista. Skills include time management, maintaining cleanliness standards, and problem-solving in fast-paced environments. Aiming to leverage expertise in beverage preparation and customer engagement to enhance service quality in future roles. Committed to fostering positive customer experiences while efficiently managing operational tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tiger Bite
Tiger Bites
Broken Arrow
08.2024 - 12.2024
- bobarista
- server
- cashier
- cleaned restaurant, restrooms, dishes, etc.
- open and closed store
- refilled everything such as: popping boba’s, jellies, straws, napkins, to-go boxes, etc.
- bagged orders
- answered phone calls/ took orders over the phone
Raising Canes Chicken Fingers
Raising Cane's Restaurants
Broken Arrow
06.2022 - 08.2024
- Completed day-to-day duties accurately and efficiently.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Followed all safety protocols while operating restaurant equipment like fryers or grills.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Greeted customers, took orders, and provided product information.
- Assisted in training new employees on restaurant procedures and policies.
- Verified that orders were accurate and complete before delivering them to customers.
- Restocked inventory when necessary to maintain sufficient levels at the front counter area.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Prepared drinks, ice cream and other special items to complete food orders.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OK05-2024
Skills
- Customer service
- Time management
- Work area cleanliness
- Problem solving
- Proficient in Vital Signs : pulse, respiration, temperature and blood pressure
Languages
English
Native/ Bilingual
Hmong
Native/ Bilingual
Certification
- CPR
- Careersafe OSHA
- Stop the Bleed
- BLS Provider
- Heart Saver First Aid
Accomplishments
- perfect attendance
- CPR certified
- BLS certified
- HOSA 2023-2024
Affiliations
- Hmong Dancing
- Singing
- Cooking
- Arts and Crafts
Timeline
Tiger Bite
Tiger Bites
08.2024 - 12.2024
Raising Canes Chicken Fingers
Raising Cane's Restaurants
06.2022 - 08.2024
High School Diploma -
Broken Arrow High School