Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships.
- Sterilize equipment and donors to ensure safe grafting procedures.
- Coordinated with hospitals to manage all the graft orders based on supply and demand.
- Applied advanced anatomical knowledge to create suitable medical grafts.
-Collaborated on developing new techniques to enhance recipient health and well being.
- Worked on the ISTO project to create hope for new recipients who needed an innovative solution to their medical care.
- Managed appointment scheduling, reduced wait times and improved overall customer satisfaction.
- Handled customer inquiries and complaints. achieving a high resolution rate.
- Maintained accurate records and processed payments while ensuring customer financial security.
- Coordinated with salon staff to create new techniques to optimize work flow and enhance service delivery.