Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Welch

Covington,Ohio

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships.

Overview

2
2
years of professional experience

Work History

Medical Graft Technician

Solvita
03.2024 - Current

- Sterilize equipment and donors to ensure safe grafting procedures.

- Coordinated with hospitals to manage all the graft orders based on supply and demand.

- Applied advanced anatomical knowledge to create suitable medical grafts.

-Collaborated on developing new techniques to enhance recipient health and well being.

- Worked on the ISTO project to create hope for new recipients who needed an innovative solution to their medical care.

Receptionist/ Customer Care Representative

The Looking Glass Salon and Spa
10.2022 - 03.2024

- Managed appointment scheduling, reduced wait times and improved overall customer satisfaction.

- Handled customer inquiries and complaints. achieving a high resolution rate.

- Maintained accurate records and processed payments while ensuring customer financial security.

- Coordinated with salon staff to create new techniques to optimize work flow and enhance service delivery.

Education

High School Diploma -

Covington High School
Covington, OH

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Written/Verbal Communication
  • Documentation And Reporting

Timeline

Medical Graft Technician

Solvita
03.2024 - Current

Receptionist/ Customer Care Representative

The Looking Glass Salon and Spa
10.2022 - 03.2024

High School Diploma -

Covington High School
Whitney Welch