Kyla Lawson
Dayton
Summary
Experienced Medical Graft Technician focused on quality assurance and effective communication. Demonstrated success in troubleshooting and issue resolution, contributing to a high standard of customer service and operational effectiveness.
Overview
2027
2027
years of professional experience
1
1
Language
Work History
Medical Graft Technician
Solvita
Kettering, OH
04.2021 - Current
- Operated and maintained equipment following safety protocols.
- Operated and maintained laboratory equipment following safety protocols.
- Assisted in troubleshooting technical issues to minimize downtime.
- Documented results accurately in lab information management systems.
- Collaborated with team members to streamline processes and improve operational efficiency.
- Trained new technicians on equipment usage and safety protocols, fostering a knowledgeable team environment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Directed room flow appropriately to keep up with scheduling needs.
- Worked to help solve peer to peer conflict in the manufacturing area to ensure processes proceeded smoothly.
- Collaborated with management to ensure processing needs were met.
- Maintained a clean and sterile manufacturing environment.
Sales Associate
Med Mart
Kettering, OH
2019 - 04.2021
- Educated customers on product features, benefits, and installation procedures.
- Collaborated with team members to achieve sales targets consistently.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Inputted insurance orders for durable medical equipment in a concise and timely fashion.
- Provided support in processing orders and coordinating deliveries for timely equipment availability.
- Handled high stress situations with compassion and worked to calm customers down effectively.
- Assisted in demonstrating durable medical equipment to clients, ensuring understanding and proper use.
- Collaborated with vendors to ensure proper stock and to keep track of special orders.
Sales Associate
Lowes Home Improvment
Beavercreek, OH
2017 - 2019
- Assisted customers in product selection and provided knowledgeable recommendations.
- Resolved customer inquiries and complaints efficiently to enhance satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Maintained store displays and ensured compliance with merchandising standards.
- Assisted customers with custom installs including scheduling installs, communicating with vendors, and keeping track of their orders.
- Conducted inventory checks to manage stock levels effectively.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
No Degree - Biomedical Engineering
Wright State University
Dayton, OHHigh School Diploma -
Middletown Highschool
Middletown2016
Skills
- Quality assurance
- Product Inspections
- Troubleshooting
- OSHA compliance
- Record keeping
- Work prioritization
- Attention to detail
- Adapts under pressure
- Multitasking skills
- Communication
- Issue resolution
- Customer service
- Relationship building
Languages
English
Native or Bilingual
Timeline
Medical Graft Technician
Solvita
04.2021 - Current
Sales Associate
Med Mart
2019 - 04.2021
Sales Associate
Lowes Home Improvment
2017 - 2019
No Degree - Biomedical Engineering
Wright State University
High School Diploma -
Middletown Highschool