Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Core Competencies
Timeline
Generic

Whitney West

San Antonio,TX

Summary

Customer-oriented, creative, and strategic-thinking salesperson with over 25 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Expertise in growing network connections, introducing products, implementing pricing models and revealing customer needs to deliver solutions. Results-driven Account Manager known for exceptional productivity and efficient task completion.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Account Manager

Flinn Scientific Inc
Batavia, ILL
07.2021 - 03.2025
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Monitored industry trends and made recommendations for changes in strategy accordingly.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Category Account Manager

School Specialty, Inc.
Greenville, WI
01.2019 - 05.2020
  • Worked closely with Strategic Account Managers and Representatives to increase sales in STEM, art, physical education, and special needs.
  • Conducted meetings with directors in 30 strategic school districts, to provide product solutions and consult on other needs.
  • Consistently exceeded sales goals.

STEM/Science Account Manager

School Specialty, Inc/Frey Scientific
Greenville, WI
06.2014 - 01.2019
  • Sales representative in science and STEM, offering solutions in curriculum, product, and lab design.
  • Provided high quality professional development and presentations.
  • Performed above 110% of goal.

Curriculum Sales Representative

School Specialty, Inc/CPO Science
Greenville, WI
05.2012 - 04.2014
  • Promoted CPO Science with science coordinators in Houston and S. Texas, coordinating and participating in textbook adoption presentations, meetings, and conferences.
  • Worked with a team to secure sales of over $3,000,000 in sales.

Sales Representative

Lab Aids
Ronkonkawa, NY
01.2011 - 10.2011

Sales representative of issues based textbook in the Texas territory.

Curriculum Sales Manager

School Specialty, Inc/CPO Science
Greenville, WI
06.2006 - 01.2011
  • Promoted CPO Science curriculum in California, Arizona and Clark County, NV.
  • Advised in development of the CPO Science Middle School textbook series for California.
  • Performed with sales representatives, junior representatives, and consultants to produce over $11,000,000 in sales.

National Consultant for Curriculum Programs

Frey Scientific/School Specialty
Greenville, WI
01.2000 - 06.2006
  • Conducted high level presentations and training for curriculum programs across the country.
  • Recruited and trained consultants.

Education

Master of Education - Educational Psychology

University of Houston
Houston, TX

Bachelor of Science - Psychology

Texas A&M University
College Station, TX

Skills

  • Results-driven, motivated self-starter
  • Trusted advisor and partner, gains customer trust and influences decision-makers while maintaining long-term relationships
  • Uses experience and influence to maintain an extensive professional network
  • Exceptional presentation skills Uses creativity to relate to participants, and modify presentations appropriately
  • Collaborative team member Works with and listens to the opinions of others to collaborate for the benefit of the team
  • Exceptional communication and listening skills Listens to customer's needs recommends valuable revenue solutions according to those needs
  • Problem solver Uses critical thinking skills to solve complex problems and overcome obstacles
  • Excellent customer service and follow up Shows empathy for customer challenges
  • Researches industry trends and plans strategically toward those trends

Accomplishments

  • School Specialty CEO Pinnacle Award, 2017
  • School Specialty President's Club, 2017
  • Sales Stars-Top three sales team Nationwide-Houston East 2020.
  • Lead a team who took a completely unknown program in the highly competitive California textbook market and secure sales of over $11,000,000.
  • Collaborated with a team to secure over $3,000,000 in the Texas Science textbook adoption.
  • Worked with professional organizations and became a trusted partner.

Certification

Texas Education Agency Lifetime Teaching Certifications: Biology, Psychology, Life and Earth Science

Core Competencies

Technology Competencies:

  • SalesForce, Microsoft Office, Zoom, TEAMS, Skype, Online Content delivery

Social Media:

  • Linked In, X, ChatGPT, Google

Sales Training:

  • Challenger Selling, Spin Selling, Strategic Selling

Timeline

Account Manager

Flinn Scientific Inc
07.2021 - 03.2025

Category Account Manager

School Specialty, Inc.
01.2019 - 05.2020

STEM/Science Account Manager

School Specialty, Inc/Frey Scientific
06.2014 - 01.2019

Curriculum Sales Representative

School Specialty, Inc/CPO Science
05.2012 - 04.2014

Sales Representative

Lab Aids
01.2011 - 10.2011

Curriculum Sales Manager

School Specialty, Inc/CPO Science
06.2006 - 01.2011

National Consultant for Curriculum Programs

Frey Scientific/School Specialty
01.2000 - 06.2006

Master of Education - Educational Psychology

University of Houston

Bachelor of Science - Psychology

Texas A&M University
Whitney West