Whitney White
Jonesboro,GA
Summary
Dedicated Certified Phlebotomy Technician with 11 years of healthcare experience, seeking an entry-level Sterile Processing Technician position. Bringing expertise in maintaining patient safety, monitoring equipment, and adhering to strict protocols. Proven ability to ensure cleanliness, attention to detail, and organizational skills in high-pressure environments. Eager to apply technical skills and learn new ones through on-the-job training.
Overview
15
15
years of professional experience
Work History
Patient Care Technician (Dialysis)
DaVita
06.2024 - Current
- Monitor dialysis machines and equipment, ensuring proper functioning to guarantee patient safety during treatment
- Adhere to strict safety and sanitation protocols, ensuring a clean, safe environment for patients and staff
- Take and record vital signs before, during, and after treatment, ensuring that any changes are addressed promptly
- Educate patients on treatment procedures, providing clear and concise information to enhance understanding and compliance
FC Associate
Amazon
11.2021 - 07.2024
- Implemented safety protocols to reduce workplace accidents and promote a clean, organized environment
- Carefully labeled products to streamline retrieval and ensure inventory accuracy, emphasizing attention to detail
- Addressed discrepancies efficiently, resolving issues and improving operational efficiency, contributing to better workflow
- Enhanced customer satisfaction by ensuring timely processing and accurate orders
Customer Service Representative
TEC
11.2020 - 09.2021
- Delivered exceptional service to customers, providing tailored solutions and maintaining a professional, organized work environment
- Managed escalated inquiries and ensured high levels of satisfaction, fostering positive relationships with customers
- Monitored service quality and implemented protocols to ensure consistent customer satisfaction and operational excellence
Patient Care Taker
Help At Home Health Care
10.2010 - 02.2018
- Assisted patients with daily living activities, ensuring safety and promoting independence while maintaining cleanliness and hygiene
- Collaborated with healthcare professionals to adjust care plans based on patient needs and preferences
- Monitored vital signs and reported changes to the nursing staff, ensuring prompt and accurate responses to health status
- Supported patients’ nutritional needs, promoting a healthy, well-balanced lifestyle
Education
Pre-Nursing - Nursing
South College
Atlanta, GACertified Phlebotomy Technician - Phlebotomy
Phlebotomy Specialists Training
Atlanta, GA04.2024
Certificate For Clinical Office Expert - Medical Assistant
Javelin Technical Training Center
Morrow07.2009
Skills
- Attention to Detail and Precision
- Strong Organizational and Time Management Skills
- Knowledge of Safety Protocols and Infection Control
- Patient Care and Communication
- Equipment Monitoring and Maintenance
- Medical Terminology
- Record Keeping and Reporting
Timeline
Patient Care Technician (Dialysis)
DaVita
06.2024 - Current
FC Associate
Amazon
11.2021 - 07.2024
Customer Service Representative
TEC
11.2020 - 09.2021
Patient Care Taker
Help At Home Health Care
10.2010 - 02.2018
Pre-Nursing - Nursing
South College
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Specialists Training
Certificate For Clinical Office Expert - Medical Assistant
Javelin Technical Training Center
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