Summary
Overview
Work History
Skills
Certification
Timeline
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Whitney White

413 Forrest St. High Point ,NC

Summary

Dynamic manager with extensive experience at Aramark, excelling in inventory management and staff training. Proven track record in enhancing operational efficiency and maintaining quality standards. Skilled in conflict resolution and goal setting, I effectively lead teams to achieve compliance and drive performance improvements. Committed to fostering a positive work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager (The Point)

Aramark
High Point, NC
11.2024 - Current
  • Delegated work to staff, setting priorities and goals.
  • Ensured compliance with regulatory requirements and industry standards.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Holding Employees accountable
  • Keeping up with labor hours
  • Truck orders
  • Scheduling

Manager (Sunshine Cafe)

Aramark
High Point, NC
12.2023 - 11.2024
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Schedule Keep up labor hours

Manager (Butterfly Cafe)

Aramark
High Point, NC
08.2023 - 12.2023
  • Implemented quality control measures to uphold company standards.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Conducted performance reviews for team members.

Barista Supervisor (Starbucks)

Aramark
High Point, NC
11.2018 - 08.2023
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Resolved conflicts between customers or staff members in a professional manner.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Conducted regular inspections of equipment such as espresso machines, grinders, blenders.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Managed opening and closing procedures, ensuring efficient operation of the coffee shop.

Barista (Starbucks)

Aramark
High Point, NC
08.2018 - 11.2018
  • Restocked product displays based on demand and projected sales.
  • Described menu items to customers and suggested products based on stated preferences.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Stocked customer service stations with paper products or beverage preparation items.

Utility/prep Supervisor (Airport)

HMSHost
Greensboro, NC
04.2016 - 11.2017
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.

Skills

  • Inventory management
  • Customer service
  • Labor management
  • Clear communication
  • Staff management
  • Scheduling
  • Verbal and written communication
  • Policy implementation
  • Goal setting
  • Regulatory compliance
  • Quality control
  • Team building
  • Employee training
  • Task delegation
  • Conflict resolution

Certification

  • Servsafe
  • AllerTrain

Timeline

Manager (The Point)

Aramark
11.2024 - Current

Manager (Sunshine Cafe)

Aramark
12.2023 - 11.2024

Manager (Butterfly Cafe)

Aramark
08.2023 - 12.2023

Barista Supervisor (Starbucks)

Aramark
11.2018 - 08.2023

Barista (Starbucks)

Aramark
08.2018 - 11.2018

Utility/prep Supervisor (Airport)

HMSHost
04.2016 - 11.2017

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Whitney White