Hi, I’m
Whitney Matta
Cleveland,OH
Summary
Compassionate and detail-oriented Phlebotomy Technician with hands-on experience in specimen collection, patient care, and laboratory processing. Skilled in venipuncture, pediatric and geriatric draws, HIPAA compliance, and infection control. Recognized for building trust with patients, ensuring accurate labeling, and maintaining a calm, professional demeanor in fast-paced clinical environments. Bilingual in English and Spanish.
Overview
10
years of professional experience
1
Certification
Work History
Empress Unlimited Solutions/Metabox
Business Management Consultant
09.2020 - Current
Job overview
- Developed business plans, marketing strategies, and client relations.
- Coordinated projects, scheduling, and budgeting.
- Built professional networks and improved business performance.
Cleveland Clinic
Phlebotomy & Laboratory Technician
01.2016 - 04.2022
Job overview
- Collected and processed blood specimens using vacutainers, syringes, butterfly, and straight needles, ensuring accuracy and patient comfort.
- Prepared samples through centrifugation and adhered to CLIA and OSHA safety standards.
- Documented patient data and specimen details in electronic health records (EHR).
- Assisted physicians and nurses with diagnostic testing procedures.
- Trained new staff on patient care, HIPAA compliance, and safety protocols.
Education
Valley CollegeCleveland, OH
Associate of Business Administration
04.2023
Skills
- Venipuncture & Capillary Collection
- Specimen Labeling & Processing
- Centrifugation & Lab Preparation
- HIPAA & OSHA Compliance
- Pediatric & Geriatric Patient Care
- Infection Control & Safety Protocols
- EHR Documentation / Data Entry
- Bilingual: English & Spanish
Certification
- National Certification: Phlebotomy Lab Technician – NewBridge Cleveland, Center for Arts & Technology
- CPR/BLS Certified
- Extension Program: Food & Nutrition – Ohio State University
Languages
Bilingual: English & Spanish
Timeline
Business Management Consultant
Empress Unlimited Solutions/Metabox
09.2020 - Current
Phlebotomy & Laboratory Technician
Cleveland Clinic
01.2016 - 04.2022
Valley College
Associate of Business Administration
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