Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Rae Dammer
Open To Work

Whitney Rae Dammer

Ogden,UT

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

CosmetologistCustomer Care ManagerCNAPera EducatorCustomer Service Representative

Work Type

Full TimePart TimeSeasonal WorkContract Work

Location Preference

RemoteHybrid
Location: Ogden, UT, USOgden, UT
Open to relocation: No

Salary Range

$45000/yr - $420000020000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekPersonal development programsTeam Building / Company RetreatsCompany Culture

Summary

Dynamic cosmetologist and customer care manager with a proven 95% client retention rate. Expertise in advanced hair coloring and strong interpersonal communication skills. Focused on building client loyalty and managing salon operations efficiently. Committed to delivering tailored beauty solutions and enhancing customer satisfaction through expert service.

Overview

21
21
years of professional experience

Work History

Cosmetologist

Toes in the Sand
11.2004 - Current
  • Established successful cosmetology business with 95% client retention rate.
  • Executed meticulous hair, skin, and nail services tailored to each client.
  • Oversaw scheduling and financial management for seamless business operations.
  • Ensured organized workstations to maintain safety standards during services.
  • Conducted in-depth consultations to tailor services to clients' unique needs.
  • Specialized in advanced color techniques and diverse beauty treatments.
  • Built client loyalty through exceptional service and regular follow-ups.
  • Utilized social media marketing to enhance visibility and client engagement.

Customer Care Manager

Whitney's Hair Therapy
11.2004 - Current
  • Provided timely solutions for complex issues, significantly enhancing customer satisfaction.
  • Created customer support strategies aimed at increasing retention rates.
  • Maintained organized client files containing sales contracts and interaction records.
  • Built strong client relationships by addressing inquiries and resolving problems efficiently.
  • Engaged in ongoing training to improve product knowledge and service skills.
  • Utilized Microsoft Office Suite and business tools to boost operational productivity.
  • Documented feedback from customers to inform service improvement initiatives.
  • Adapted processes for flexibility in service delivery amidst changing business needs.

CNA

Syracuse Arts Academy
08.2010 - 06.2015
  • Managed daily living support for residents, enhancing independence while securing comfort and safety measures.
  • Documented vital signs, reported significant changes for prompt action, and maintained accurate health records.
  • Worked collaboratively with teams to optimize care outcomes and encourage resident participation in therapeutic activities.
  • Organized living areas to uphold hygienic conditions and implemented fall prevention strategies effectively.
  • Oversaw dietary intake, assisted with self-feeding tasks, and performed range of motion exercises for mobility improvement.
  • Fostered a supportive atmosphere through effective communication techniques, reducing stress among patients.
  • Handled medication administration following strict safety guidelines under registered nurse oversight.
  • Actively participated in group activities to uplift spirits and contribute to a positive community experience.

Pera Educator

Syracuse Arts Academy
08.2010 - 06.2015
  • Enhanced student understanding through small group activities and individualized instructional support.
  • Coordinated with special education staff to develop customized educational plans for diverse learners.
  • Monitored classroom activities, enforcing rules while supporting the lead teacher's objectives.
  • Implemented behavior management techniques that cultivated a positive learning environment for all students.
  • Facilitated communication with parents about student progress, encouraging greater family engagement.
  • Prepared instructional materials and organized classroom displays to align with curriculum goals.
  • Conducted regular assessments to monitor student progress, adjusting teaching methods as needed.
  • Participated in team meetings to share insights on student development and collaborative strategies.

Education

Certificate - Certified Nursing Assistant

Weber State University
Ogden, UT

Para Educator

Weber State University
Ogden, UT
07.2010

Cosmetology

Stacy's Hands of Champions Beauty College
Ogden, UT
11.2004

Weber High School
North Ogden, Utah
06.2004

Skills

  • Interpersonal and listening skills
  • Licensed cosmetologist decision-making expertise
  • Appointment scheduling efficiency
  • Clear client consultation communication
  • Hair styling, coloring, and highlighting expertise
  • Proficiency in men's and women's haircutting
  • Professionalism with ethical standards
  • In-depth product knowledge for decisions
  • Awareness of hairstyling trends
  • Upselling-focused sales strategies
  • Building relationships for client loyalty
  • Skillful application of hair extensions
  • Tailored precision cutting methods
  • Waxing treatments with threading options
  • Resolution of issues for satisfaction maintenance
  • Efficient salon operations management
  • Expertise in chemical texture services offered
  • Educating clients on products available
  • Creative solutions for special occasion styling
  • QuickBooks proficiency for salon finances management
  • Microsoft applications user expertise

Timeline

CNA

Syracuse Arts Academy
08.2010 - 06.2015

Pera Educator

Syracuse Arts Academy
08.2010 - 06.2015

Cosmetologist

Toes in the Sand
11.2004 - Current

Customer Care Manager

Whitney's Hair Therapy
11.2004 - Current

Certificate - Certified Nursing Assistant

Weber State University

Para Educator

Weber State University

Cosmetology

Stacy's Hands of Champions Beauty College

Weber High School

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