Whittany Mendez
Lago Vista,TX
Summary
Customer-focused professional with over a decade of experience delivering personalized service and building strong customer relationships. Proven ability to drive sales, manage transactions, and provide tailored product recommendations with a creative approach. Passionate about jewelry and aesthetics, possessing strong organizational skills and a commitment to enhancing the customer experience in a luxury retail environment. Well-versed in various jewelry styles, trends, and materials, demonstrating genuine enthusiasm for helping customers find pieces that suit their taste and budget.
Overview
15
15
years of professional experience
Work History
Family Management & Educational Planning
Stay-At-Home-Parent
2016.01 - Current
- Efficiently managed and coordinated daily schedules and household activities for a family of 5, ensuring all tasks were completed on time
- Developed and implemented customized educational plans for children, resulting in 100% of them achieving or exceeding grade-level expectations
- Successfully managed a household budget, achieving 15-20% savings without compromising quality
- Addressed and resolved daily challenges creatively and efficiently, ensuring smooth household operations
Receptionist & Medical Assistant
Midessa Gynecology
2012.10 - 2015.12
- Served as the primary point of contact, delivering a welcoming and professional first impression to an average of 15-20 patients daily
- Managed scheduling, patient records, and administrative duties accurately, demonstrating strong organizational skills
- Processed payments and managed financial transactions for 15-20 patients per day, ensuring accuracy and attention to detail
- Achieved a 98% retention rate for new and existing patients by providing exceptional service
- Maintained a clean and organized workspace, upholding a polished and professional store environment
Assistant Manager
Domino's Pizza
2009.08 - 2012.09
- Directed daily operations, including staff management, training, and scheduling, ensuring a well-coordinated and motivated team
- Increased weekly sales by 60% within the first 6 months and achieved a 7% year-over-year sales growth
- Cultivated strong customer relationships through personalized service and effective resolution of inquiries and complaints
- Oversaw inventory control and front-of-house operations, ensuring efficient workflow and minimizing discrepancies
- Demonstrated strong problem-solving abilities, maintaining a positive store atmosphere even during busy periods
Skills
- Customer Service
- Sales and Upselling
- Relationship Building
- Transaction Management
- Organizational Skills
- Problem-Solving
- Creative and Artistic Abilities
- Time Management
- Leadership and Supervision
- Inventory Control
- Effective Communication
- Attention to Detail
Hobbies and Interests
- Gemology
- Illustration
- Jewelry Design
- Networking
- Crime Psychology
- History
- Writing
- Zoology
- Childhood Education and Development
- 3D Modeling and Design
- Geology
- Spanish
- Animation
Timeline
Family Management & Educational Planning
Stay-At-Home-Parent
2016.01 - Current
Receptionist & Medical Assistant
Midessa Gynecology
2012.10 - 2015.12
Assistant Manager
Domino's Pizza
2009.08 - 2012.09
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