Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Independent Contractor
DoorDash
Little Rock, Arkansas
01.2024 - Current
Communicated with customers to ensure satisfaction and address concerns.
Maintain an average of 4.93/5 stars in customer service
Maintain a 95-100% on time delivery rate
Maintain a 95-100% quality rate on deliveries
Delivered food and retail orders efficiently to customers and businesses in designated areas.
Maintained cleanliness and organization of delivery equipment and materials.
Collaborated with local restaurants to coordinate order pickups effectively.
Adapted to changing schedules and high-demand periods smoothly.
Managed multiple delivery requests simultaneously while ensuring quality service.
Provided feedback to improve delivery processes and customer experience.
Navigated routes using GPS technology for timely deliveries.
Managed quality control and maintained high level of customer satisfaction.
Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
Delivered high level of customer service and support by answering questions and returning phone calls quickly.
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Resolved customer inquiries promptly via phone or email communication channels.
Brought in substantial word-of-mouth business based on quality of work and customer service skills.
Implemented strategies to take advantage of new opportunities.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Identified needs of customers promptly and efficiently.
Set specific goals for projects to measure progress and evaluate end results.
Odd-Job Man
Self Employed
Benton, Arkansas
04.2023 - 10.2024
Door to Door Salesman
Pressure Washing
Lawn Care
Trashcan Cleaning
Website Design
Warehouse Worker
My Furniture Warehouse
Alexander, Arkansas
04.2022 - 03.2023
Loaded and unloaded shipments efficiently and safely.
Organized inventory on shelves for easy access and identification.
Inspected incoming goods for damage or discrepancies promptly.
Maintained a clean and safe working environment following safety protocols.
Prepared orders for delivery by packing items securely and accurately.
Investigated any reported problems regarding shipping errors or damages.
Provided assistance in loading and unloading containers from ships and trains.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Protected items by wrapping in cling film, padded moving blankets and tape.
Tagged and wrote identifying information on containers, boxes and cargo.
Packed boxes and stock using organizational guidelines.