Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Widerlin colon lora

Paterson,New Jersey

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Bonfire Restaurant
Paterson, New Jersey
05.2023 - 07.2024
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Greeted customers and escorted them to their tables.
  • Provided menus and answered questions about menu items and specials.
  • Communicated with kitchen staff regarding customer feedback or complaints.

Cashier

Food Universe Marketplace
Paterson, New Jersey
02.2023 - 05.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Eastside High School
Paterson, NJ
06-2022

Skills

  • Sales and Marketing
  • Item promotion
  • Systems Evaluation
  • Customer Service
  • Greeting guests
  • Price memorization
  • Payment Processing
  • Effective customer upselling
  • Active Learning
  • Cash Handling

Languages

English, SPANISH
Professional

Timeline

Restaurant Hostess

Bonfire Restaurant
05.2023 - 07.2024

Cashier

Food Universe Marketplace
02.2023 - 05.2023

High School Diploma -

Eastside High School
Widerlin colon lora