I’m a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Tri lingual skills include creole English and French
Overview
11
11
years of professional experience
Work History
Line Cook
Smash Burger
East Hanover, NJ
08.2014 - 05.2016
Prepared multiple orders simultaneously during lunch/dinner hours with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Checked food temperature regularly to verify proper cooking and safety.
Passenger Service Assistant
ABM AVIATION
Newark, NJ
05.2016 - 09.2019
Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
Assisted special needs passengers and unaccompanied minors, driving seamless airport experience.
Greeted passengers and provided boarding instructions.
Liaised with ramp agents to load and unload wheelchairs, strollers and gate-checked bags.
Carried and operated radio or pager to communicate with airport personnel.
Cargo Agent
Swissport Cargo Services
Newark, NJ
11.2018 - 08.2020
Demonstrated adaptability and teamwork by providing support during peak periods and staff shortages.
Coordinated cargo shipment dispatch, collaborating with multiple departments to resolve issues.
Prepared hazardous material shipments in accordance with safety handling practices.
Operated cargo handling equipment to ensure efficient loading and unloading of goods.
Managed cargo shipments using computer systems for accurate tracking and documentation.
Security Guard/Driver
Rapid Armored
Roselle, NJ
01.2021 - 03.2021
Maintained safe environment for staff and visitors through proactive surveillance and effective communication.
Responded swiftly to emergencies, assessing situations and mitigating potential issues.
Checked identification of individuals entering and exiting facility to prevent unauthorized access.
Conducted comprehensive building and grounds patrols to identify and investigate concerns.
Generated repeat business by delivering friendly and efficient customer service.
Loaded and secured items in trucks to prevent damage during transit.
Minimized liability by adhering to road rules while driving.
Inspected vehicle pre- and post-trip to identify maintenance needs and ensure reliability.
Screening Officer
METRO ONE LOSS PREVENTION SERVICES
Carteret, NJ
05.2021 - 11.2021
Upheld strong customer service standards while completing screenings.
Monitored and conducted Amazon employees/customers screening.
Coordinated and maintained smooth Employees traffic flow through the warehouse security checkpoints.
Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
Communicated and coordinated responses to suspicious activities.
Searched individuals and baggage for weapons and other prohibited items.
Verified photo IDs to allow employees entry
Operated security equipment for screenings using hand wands and X-ray machines.
Completed thorough zone searches to check for physical tampering and restricted items.
Security Officer (Seasonal)
UNITED SECURITY SERVICES
Jersey City, NJ
07.2021 - 09.2021
Addressed problems quickly and reported clear information while working under minimal supervision.
Guarded restricted areas to prevent unauthorized entry.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Monitored premises and recorded activity in daily officer reports.
Field Supervisor
ALLIED UNIVERSAL SECURITY SERVICES
East Brunswick, NJ
05.2022 - 05.2023
Assigned work to employees, based on material or work requirements for specific jobs.
Trained and monitored employees to teach daily tasks and improve performance.
Supervised, coordinated, or scheduled activities of field team workers.
Trained workers in equipment operation, safety procedures and company policies.
Aircraft Catering Services Driver Helper
Gate Gourmet
Newark, NJ
11.2023 - Current
Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
Exhibited good attendance, work habits, and willingness to learn job functions.
Prevented damage to products by correctly securing loads.
Guide driver to safely park at the designated area to allow to cater aircraft properly without damaging aircraft
Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
Maintained clean, orderly work environment free of hazards.
Maintained vehicle cleanliness and readiness, contributing to professional company image.
Provided excellent customer service, resolving inquiries and issues on spot.
Conducted regular vehicle maintenance checks to prevent unexpected breakdowns.
Reduced delivery errors, carefully checking orders before dispatch.
Streamlined delivery processes, reducing delivery times through effective load organization.
Escalated any customer issues or concerns promptly, fostering strong relationships between the company and its clients.
Education
High School Diploma - undefined
West Orange High School
West Orange, NJ
06.2015
No Degree - Business Administration And Management
Montclair State University
Montclair, NJ
Associate of Science - Criminal Justice
Essex County College
Newark, NJ
Skills
Computer knowledge
Multitasking and Prioritization
Work Monitoring
CCTV and surveillance video efficient
Self Control and Integrity
Forklift certified
CPR certified
Customer Relations
Time Management
Tri-lingual
Site Inspection
Timeline
Aircraft Catering Services Driver Helper
Gate Gourmet
11.2023 - Current
Field Supervisor
ALLIED UNIVERSAL SECURITY SERVICES
05.2022 - 05.2023
Security Officer (Seasonal)
UNITED SECURITY SERVICES
07.2021 - 09.2021
Screening Officer
METRO ONE LOSS PREVENTION SERVICES
05.2021 - 11.2021
Security Guard/Driver
Rapid Armored
01.2021 - 03.2021
Cargo Agent
Swissport Cargo Services
11.2018 - 08.2020
Passenger Service Assistant
ABM AVIATION
05.2016 - 09.2019
Line Cook
Smash Burger
08.2014 - 05.2016
High School Diploma - undefined
West Orange High School
No Degree - Business Administration And Management