Wil-Justin Ojeda
Avenel,NJ
Summary
Hard-working professional with 9+ years of experience and a proven knowledge of asset management, branch operations, and commercial banking. Aiming to leverage my skills to successfully fill the hiring position at your company.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Accountant
Amalfe Bros
10.2023 - Current
- Maintained healthy business relationships through proactive communication with clients regarding outstanding balances and payment terms.
- Managed past due balances, financial inquiries and other accounts receivable functions.
- Supported company growth by ensuring timely revenue recognition and accurate financial data entry.
- Reduced invoice disputes by maintaining accurate records and promptly addressing client concerns.
Head Teller / CSR
TD Bank
01.2021 - 10.2023
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
Head Teller/Customer Service Rep
TD BANK
12.2019 - 12.2021
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
- Prepare work schedules for staff
- Monitor bank vaults to ensure cash balances are correct
- Quote unit exchange rates, following daily international rate sheets or computer displays
- Count, verify, and post armored car deposits
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds
- Order a supply of cash to meet daily needs
- Resolve problems or discrepancies concerning customers' accounts
Teller/Customer Service Rep
TD BANK
01.2015 - 12.2019
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Check to ensure that appropriate changes were made to resolve customers' problems
- Refer unresolved customer grievances to designated departments for further investigation
- Solicit sales of new or additional services or products
Education
High School Diploma -
NORTH BERGEN HIGH SCHOOL
North Bergen, NJ06.2010
Skills
- Management skills
- Customer Service
- Computer Skills
Timeline
Accounts Receivable Accountant
Amalfe Bros
10.2023 - Current
Head Teller / CSR
TD Bank
01.2021 - 10.2023
Head Teller/Customer Service Rep
TD BANK
12.2019 - 12.2021
Teller/Customer Service Rep
TD BANK
01.2015 - 12.2019
High School Diploma -
NORTH BERGEN HIGH SCHOOL
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