Wilber Monterroso
Hillsboro,OR
Summary
Dynamic professional with a proven track record at Sbm Intel, excelling in cleaning and sanitizing to enhance workplace hygiene. Demonstrated strong teamwork and problem-solving skills, consistently improving facility cleanliness and user satisfaction. Adept at time management and safety procedures, ensuring a pristine environment while fostering a collaborative atmosphere.
Experienced with maintaining clean and orderly spaces. Utilizes effective cleaning techniques and tools to ensure high sanitation standards. Knowledge of safety protocols and efficient cleaning methods to enhance overall environment quality.
Professional in community moderation with valuable experience in fostering positive online environments. Known for maintaining high standards and achieving results through effective conflict management and user interaction. Reliable team collaborator, adaptable to changing needs, with strong communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Cleaner
Sbm Intel
10.2021 - 07.2025
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
Chat Moderator
My Forex Fund
02.2022 - 08.2023
- Increased user satisfaction with timely and professional responses to inquiries and concerns.
- Identified potential areas for improvement within the platform''s chat features, leading to enhanced functionality for users.
- Optimized response times through efficient multitasking while handling multiple chats simultaneously.
- Assisted in maintaining a positive online environment through active moderation of chat discussions.
- Participated in regular team meetings, sharing insights on chat activity patterns to inform policy updates or enhancements.
- Enhanced user experience by monitoring chat rooms and enforcing community guidelines.
- Maintained up-to-date knowledge of industry trends, ensuring relevant moderation practices were employed.
- Reduced inappropriate content by promptly addressing user violations and conflicts.
- Increased customer service success rates by quickly resolving issues.
Assembler
Sheldon Manufacturing Inc
08.2020 - 10.2021
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Collaborated effectively with team members to meet production targets consistently.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
- Collaborated with team members to improve production processes and maintain quality standards.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Monitored inventory, keeping necessary supplies on hand.
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Safety procedures
- Punctuality
- Waste disposal
- Price action analysis
- Trading discipline
- Candlestick patterns
- Continuing education
- Trend analysis
- Quick decision making
- Order execution
- Trading strategies
- Strong empathy
- Policy enforcement
- Teamwork
- Teamwork and collaboration
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteImportant To Me
Work-life balanceWork from home option4-day work weekTimeline
Chat Moderator
My Forex Fund
02.2022 - 08.2023
Cleaner
Sbm Intel
10.2021 - 07.2025
Assembler
Sheldon Manufacturing Inc
08.2020 - 10.2021
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