Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wilder Perez

Morristown,NJ

Summary

Dynamic Sales Associate with a proven track record at Famous Footwear, excelling in upselling and conflict resolution. Skilled in POS system operation, I foster customer loyalty through engaging interactions and effective promotional support. Committed to enhancing store appeal and driving sales while maintaining a collaborative team environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

Famous Footwear
09.2024 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Graduation Document/Certificate - Automotive

Universal Technical Institute
Bloomfield, NJ
11-2026

High School Diploma -

Morristown Highschool
Morristown, NJ
06-2025

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Exchange coordination
  • Conflict resolution
  • Teamwork and collaboration
  • Outgoing personality
  • POS system operation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Famous Footwear
09.2024 - Current

Graduation Document/Certificate - Automotive

Universal Technical Institute

High School Diploma -

Morristown Highschool
Wilder Perez