Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Wilene Durogene DENARD

Everett,MA

Summary

Careful School Bus Driver attentive to road rules, school schedules, and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

School Bus Driver

TransdeV / BPS
09.2019 - Current
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.

Home Health Aide

Metropolitan Home Health Care
10.2018 - 06.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Cashier

Compass Group USA
08.2017 - 05.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.

Sales Agent

DIGICEL
11.2013 - 10.2016
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Customer Service Representative

DIGICEL
05.2008 - 02.2013
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

COLLEGE FRANTZ PAILLIERE
DELMAS,HAITI
06.2006

Skills

  • Dependable and reliable
  • Effective communication skills
  • Safety-focused
  • Safe Driving Practices
  • Behavior Management
  • Commercial driving
  • Special Needs Assistance
  • Passenger Management
  • Safety equipment usage
  • Route Planning
  • Drug and alcohol testing
  • Vehicle inspections

Certification

  • Commercial Driver's License (CDL) - MA Department of Motor Vehicles.
  • Advanced Child Passenger Safety Restraint Systems on School Buses Training – Safe Kids Worldwide.
  • Certified Nursing Assistant (CNA)
  • First Aid Certification
  • Drug and Alcohol Clearinghouse Registration - Federal Motor Carrier Safety Administration (FMCSA).

Languages

French
Professional Working
HAITIAN CREOLE
Native or Bilingual
English
Professional Working

Timeline

School Bus Driver

TransdeV / BPS
09.2019 - Current

Home Health Aide

Metropolitan Home Health Care
10.2018 - 06.2021

Cashier

Compass Group USA
08.2017 - 05.2018

Sales Agent

DIGICEL
11.2013 - 10.2016

Customer Service Representative

DIGICEL
05.2008 - 02.2013

High School Diploma -

COLLEGE FRANTZ PAILLIERE

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Wilene Durogene DENARD