Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wilfred Powell

Tampa,FL

Summary

Dynamic and dedicated professional with a strong background in customer service at Dave & Buster's. Proven ability to enhance guest experiences through effective problem-solving and teamwork. Skilled in multitasking and maintaining organization in high-pressure environments, ensuring seamless operations and guest satisfaction.

Overview

4
4
years of professional experience

Work History

Crew

Dave & Buster's
Tampa, FL
06.2024 - 06.2024
  • Provided exceptional customer service to enhance guest experiences.
  • Operated gaming equipment and ensured proper functionality for guests.
  • Assisted in maintaining cleanliness and organization of dining and gaming areas.
  • Collaborated with team members to efficiently manage high-volume service periods.
  • Resolved guest inquiries and concerns, promoting a positive atmosphere.

Cook

Beef O Brady's - Newport News
Tampa, FL
06.2023 - 06.2023
  • Prepared and cooked menu items according to standardized recipes and portion guidelines.
  • Ensured cleanliness and organization of kitchen workspace, adhering to health and safety regulations.
  • Assisted in inventory management by monitoring stock levels and reporting shortages to management.
  • Collaborated with team members to execute timely meal service during peak hours.
  • Trained new staff on food preparation techniques and kitchen safety protocols.

Porter

Top Golf
Tampa, FL
06.2020 - 01.2022
  • Assisted guests with luggage and equipment, ensuring smooth transitions throughout the facility.
  • Maintained cleanliness and organization of common areas, enhancing guest experience and comfort.
  • Collaborated with team members to set up and break down event spaces efficiently.
  • Operated golf carts safely for guest transportation across the venue.
  • Provided exceptional customer service by addressing guest inquiries and concerns swiftly.

Education

No Degree -

Hillsborough Community College
Tampa, FL

No Degree -

Florida Agricultural And Mechanical University
Tallahassee, FL

Skills

Customer service

Teamwork and collaboration

Multitasking and organization

Time management

Problem-solving

Timeline

Crew

Dave & Buster's
06.2024 - 06.2024

Cook

Beef O Brady's - Newport News
06.2023 - 06.2023

Porter

Top Golf
06.2020 - 01.2022

No Degree -

Hillsborough Community College

No Degree -

Florida Agricultural And Mechanical University
Wilfred Powell