Wilfred Tanya
Columbus,OH
Summary
Accomplished Associate from Walmart, adept in customer service and inventory management, significantly enhanced customer satisfaction and minimized losses. Leveraging skills in problem-solving and verbal communication, consistently achieved optimal outcomes and maintained a pristine safety record. Excelled in promoting self-care and patient documentation, demonstrating a profound impact on operational efficiency and client well-being.
Overview
18
18
years of professional experience
Work History
Professional Driver
Kaidel Logistics LLC
09.2021 - Current
- Improved customer satisfaction by providing timely and efficient transportation services.
- Collaborated closely with dispatchers to confirm pick-up locations, drop-off points, and estimated arrival times accurately communicated to passengers.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
Therapeutic Program Worker
Columbus Developmental Center
09.2011 - 10.2019
- Provided crisis intervention support during emergencies, managing situations effectively while maintaining safety for all involved parties.
- Assisted clients with daily living skills such as grooming hygiene meal preparation promoting selfsufficiency.
- Improved patient engagement in therapy sessions by incorporating relevant activities and materials tailored to their interests.
- Ensured a safe and nurturing environment for patients by conducting regular facility inspections and addressing potential hazards promptly.
- Participated in regular staff meetings discussing client progress updates adapting care plans accordingly.
- Monitored patient progress closely, adjusting treatment strategies as needed for optimal outcomes.
Associate / Department Manager
Walmart
02.2007 - 08.2011
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
No Degree - Nursing
Wright State University
Dayton, OHNo Degree - Nursing Prerequisites
Columbus State Community College
Columbus, OHNo Degree - Nursing Perquisites
P.G Community College
Hyattsville, MDCDL Class A Certificate - Transportation
Destiny Truck Driving Academy
Wellston, OH01.2020
Bachelor of Science - Economics
University Of Dschang
Dschang, Cameroon06.2002
High School Diploma -
Cameroon College Of Arts & Science
Kumba, Cameroon06.1996
Skills
French
Computer
Route Planning
Verbal and written communication
Punctuality
Emotional Regulation
Self-Care Promotion
Patient documentation
Customer Service
Problem-Solving
Safety and Security
Timeline
Professional Driver
Kaidel Logistics LLC
09.2021 - Current
Therapeutic Program Worker
Columbus Developmental Center
09.2011 - 10.2019
Associate / Department Manager
Walmart
02.2007 - 08.2011
No Degree - Nursing
Wright State University
No Degree - Nursing Prerequisites
Columbus State Community College
No Degree - Nursing Perquisites
P.G Community College
CDL Class A Certificate - Transportation
Destiny Truck Driving Academy
Bachelor of Science - Economics
University Of Dschang
High School Diploma -
Cameroon College Of Arts & Science
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