Wilfredo Figueroa
Brooklyn,NY
Summary
Professional with experience in logistics and customer service, demonstrating strong capabilities in order accuracy and time management. Managed delivery schedules effectively while ensuring compliance with safety standards and maintaining detailed records of operations. Developed positive relationships with customers through effective communication and problem-solving skills. Proficient in equipment maintenance and troubleshooting, ensuring operational efficiency in various tasks.
Overview
13
13
years of professional experience
Work History
Parts Delivery Driver
Continental Auto Parts
Brooklyn, New York
06.2015 - Current
- Ensured paperwork was completed correctly before delivering parts.
- Managed time effectively to ensure deliveries are made according to schedule.
- Checked orders for accuracy prior to delivery.
- Loaded trucks with parts manually to ensure proper condition.
- Created healthy relationship with customers.
- Maintaining a well disciplined time dependent schedule consistently.
Tech Sales Associate
Staples, The Office Supply Superstore
Manhattan, New York
04.2014 - 06.2015
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Assisted in the development of disaster recovery plans for critical IT infrastructure components.
- Utilized a variety of hand tools including screwdrivers, pliers, cutters, wire strippers and crimpers.
- Provided customers with reliable information on how to maintain electronic equipment.
- Assisted customers with keeping their electronics up-to-date.
- Setting up laptops and other electronic equipment for customers who did not fully understand how.
- Assisted in deliveries of delicate electronic equipment.
FurnitureI Assembler
Ashley FurnitureI Industries
, NY
05.2012 - 03.2014
- Wrap finished products securely for transport.
- Carry out minor repairs on existing furniture items if required.
- Check for conformance of parts with precision measuring instruments such as calipers and rulers.
- Assembled furniture for clients when requested.
- Transported furniture in a timely manner.
Education
High School Diploma -
Juan Morel Campos Secondary School
Brooklyn, NY06-2012
Skills
- Order accuracy
- Time management
- Route optimization
- Inventory management
- Record keeping
- Safety compliance
- Communication skills
- Problem solving
- Attention to detail
- Relationship building
- Basic vehicle maintenance
- Delivery schedule development
- Excellent customer service
- Payment collection
- Warehouse operations
- Equipment maintenance
- Document preparation
- Quality assurance
- Effective communication
- Production Assistance
- Troubleshooting and Diagnostics
- Heavy lifting
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Parts Delivery Driver
Continental Auto Parts
06.2015 - Current
Tech Sales Associate
Staples, The Office Supply Superstore
04.2014 - 06.2015
FurnitureI Assembler
Ashley FurnitureI Industries
05.2012 - 03.2014
High School Diploma -
Juan Morel Campos Secondary School