Wilfredo Lemus
Washington,DC
Summary
Driven and dependable individual with a strong work ethic, known for taking initiative, demonstrating excellent interpersonal skills, and adapting quickly to new challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Garda World
08.2025 - Current
- Monitored and patrolled premises to ensure safety and security of personnel and property.
- Implemented access control measures, verifying identities of visitors and employees.
- Maintained detailed logs of daily activities and incidents for record-keeping purposes.
- Supervised and trained new security personnel on protocols and procedures.
- Collaborated with management to develop strategies for improving workplace safety.
Registered Behavioral Technician
New England Center For Children
11.2023 - 07.2025
- Assisted with building life and social skills useful for everyday activities and interactions
- Secured the classroom and residential settings to ensure the safety of students.
- Ensured safety of all individuals at the facility by following established protocols and procedures.
- Collaborated with other professionals to provide comprehensive care for each client's unique needs.
- Leveraged Excel skills to input and compile data gathered on a day to day basis.
Server
Ruth's Chris Steakhouse
03.2022 - 11.2023
- Implemented upselling techniques, increasing average ticket sales consistently.
- Mentored junior staff, fostering a collaborative team atmosphere and improving service efficiency.
- Cultivated warm relationships with regular customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Managed inventory of dining supplies to prevent shortages during service.
Server
La Puerta Verde
05.2020 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Food Runner
Zaytinya
04.2016 - 09.2019
- Fostered positive relationships with guests, enhancing overall dining atmosphere and retention.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Assisted in training new food runners, improving team efficiency and service quality.
- Provided attentive service and proactively assessed guest needs.
Education
High School Diploma -
Columbia Heights Education Campus
Washington, DC05.2019
Skills
Report Writing and Documentation
Certification
- Security Officer License
- CPR Certification
- Registered Behavior Technician Certification
References
References available upon request.
Timeline
Security Officer
Garda World
08.2025 - Current
Registered Behavioral Technician
New England Center For Children
11.2023 - 07.2025
Server
Ruth's Chris Steakhouse
03.2022 - 11.2023
Server
La Puerta Verde
05.2020 - 02.2022
Food Runner
Zaytinya
04.2016 - 09.2019
High School Diploma -
Columbia Heights Education Campus